Table 7: Single Zone High Efficiency and Standard Systems Troubleshooting
Issue
There is a burning smell and strange sound
coming from the unit.
Water leaks from the indoor unit even when
the humidity level is low.
The power cord is damaged or generating
excessive heat.
A switch, a circuit breaker (safety, ground) or
a fuse is not operating properly.
The air conditioner does not work.
The air conditioner does not generate
cool air.
Cause
N/A
The air conditioner will not turn on.
A fuse has blown or the power supply
is blocked.
A power failure has occurred.
The voltage is too high or too low.
The air conditioner turned off
automatically at a preset time.
Battery setting is wrong on the remote
controller.
Air is not circulating properly.
The air filter is dirty.
The room temperature is too high.
Cold air is escaping from the room.
The desired temperature is higher than
the set temperature.
There is a nearby heating source.
Air circulation operation is selected.
Outside temperature is too high.
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troUbleSHooting
Corrective Action
Immediately turn off the air conditioner and contact your
installing contractor.
Ensure the power cord is plugged into the outlet.
Replace the fuse or check if the circuit breaker has tripped.
Turn off the air conditioner when a power failure occurs. When
the power is restored, wait 3 minutes, and then turn on the air
conditioner.
Check if the circuit breaker has tripped.
Press the power button.
• Check to see that the batteries are inserted with the correct
terminals (+) and (-).
• Replace with new batteries.
Make sure that no curtains, blinds or furniture are blocking the
front of the air conditioner.
Clean the air filter once every 2 weeks. Refer to the "Air Filter -
Cleaning/Maintenance" section for additional information.
In the summer it may take additional time to cool indoor air.
In this case, select jet cool operation to cool the indoor air
quickly. Refer to "Jet Cool/Jet Heat Operation" for additional
information.
Ensure cold air is not escaping through ventilation points in the
room.
Set the desired temperature to a level lower than the current
temperature.
Avoid using a heat generator such as an electric oven or gas
burner while the air conditioner is in operation.
During air circulation operation, air blows from the air
conditioner without cooling or heating the indoor air. Switch the
operation mode to cooling operation.
Air conditioner cooling capacity may not be sufficient to handle
hot weather.
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