Related Manuals for LG MonoX ACe
Summary of Contents for LG MonoX ACe
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Page 1: Troubleshooting Guide
Perfect Module The Difference is in the Detail Troubleshooting Guide LGxxxA1C-B3... -
Page 2: Product Specifications
Product Specifications AC module DC Input Parameter Section Value Max. 295 W 300W 305W Power Tolerance Open Circuit 39.7 V 39.8 V 40.0 V Voltage Max. Power Point 31.8 V 32.0 V 32.1 V Short Circuit 9.85 A 9.98 A 10.10 A Current Max. - Page 3 AC module Mechanical Data Micro Inverter Model (Utility Interactive) LM305UE-G1 Enclosure Rating Type 6 Operating Ambient Temperature - 40 ~ 65 °C (-40 ~ 145°F) Operating Temperature (internal) - 40 ~ 90 °C (-40 ~ 194°F) Storage Temperature - 40 ~ 90 °C (-40 ~ 194°F) Weight 18.0 kg Certification...
- Page 4 Response to Abnormal Conditions IEEE 1547 (Default) Parameter Range Clearing Time (s) Phase Voltage V < 60V <0.16 60V ≤ V < 106V < 2.00 Voltage 132 ≤ V < 144V < 1.00 V ≥ 144V < 0.16 (< 0.016, Hawaii mode - TOV) >...
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Page 5: Table Of Contents
Table of Contents Product Specifications 1 Safety 2 Messages and Alerts 1-1 APP Messages Notice #1 and #2 AC Voltage High/ Low Notice #3 AC Frequency Changing Too Fast Notice #4, #5 AC Frequency High/ Low Error #1 DC Voltage High Error #2 DC Current High Error #3 AC Current High Error #4 Inverter Failure... -
Page 6: Safety
• Damaged modules must be handled with proper safety equipment. Failure to comply may result in serious bodily injury or death. • For proper operation, make sure to use exclusively cables, connectors and accessories provided by LG Electronics. Parts that are not listed may cause critical danger. - Page 7 Gateway WARNING • EnerBox warranty void if cover removed. No serviceable parts inside. Refer servicing to qualified personnel. • To avoid communication interference, do not connect the product to power strips, surge protectors, or surge protector-embedded power strips. It is recommended to directly connect the gateway to a120VAC outlet. CAUTION •...
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Page 8: Messages And Alerts
2 Messages and Alerts The app shows real time status of the AC modules under AC Module Status and System Status, as well as Array View and Events through the monitoring web server. Please refer AC module System Installation Instruction and AC Module Web Server Manual for further details. -
Page 9: Notice #1 And #2 Ac Voltage High/ Low
Ex) Web Event Screen 1 Current Issues : Provides the current conditions of the system. 2 Event History : Provides the event records for aspecified period. 3 Click the device in the query results to check the “Issue Details”. A pop-up window will appear. Issue Details : Shows the following information: Affected devices, alert type, alert duration and detailed descriptions. - Page 10 The below diagram illustrates an example of checking the voltages. Voltage Measurement 0 0 0 0 2-pole ( Determined according to 2-pole the total current) N L1L2 [An array of AC modules] [AC junction box] [Distribution panel] • Check the wirings to see if the connection is ok. The conductors in the cables may have been damaged or cut. •...
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Page 11: Notice #3 Ac Frequency Changing Too Fast
Notice #3 AC Frequency Changing Too Fast • Occurs if system voltage is lower or higher than the operational threshold. It is usually caused by a problem with the energy company. It may be a temporary problem, and is automatically corrected by the energy company. If the problem persists, check the following: Ex) Frequency Changing Too Fast Screen App Message Screen... -
Page 12: Error #1 Dc Voltage High
Error #1 DC Voltage High • Occurs if the AC module DC input voltage is higher than 50V. DC Voltage Operation Range 20 to 45 VDC Ex) DC Voltage High Screen Web Event Screen App Message Screen • Check for possible damages in the module and microinverter. •... -
Page 13: Error #3 Ac Current High
Error #3 AC Current High • Occurs if the AC module output current exceeds the operational threshold. Nominal Voltage 240 Volt AC Nominal Voltage 208 Volt AC Max. Output AC current 1.27A AC Max. Output AC current 1.44A AC Ex) AC Current High Screen App Message Screen Web Event Screen •... -
Page 14: Error #5 Temperature Protection
Error #5 Temperature Protection • Occurs if the internal temperature of the inverter is outside of the operation range; operation will automatically be stopped. Operating Temperature (Internal) -40 ~ + 90°C (-40 ~ +194°F) Ex) Temperature Protection Screen Web Event Screen App Message Screen •... -
Page 15: Gateway And Communication Issues
• The micro inverter has a built-in power line communication module to support communication with the gateway. The gateway includes the same module to communicate with the microinverter. LG AC module monitoring system is designed to automatically achieve power line communication without additional configuration. -
Page 16: Cautions During Gateway Installation
3-1-2 Cautions during Gateway Installation • Power strips, surge protectors and outlet adapters can interfere with power line communication. Be sure to plug the gateway directly to a power outlet. • A lamp or light switch can contribute unwanted noise to the communication. Be sure to dedicate a power outlet for the sole use of the gateway. -
Page 17: Checking For Interferences To The Power Line Communication
3-1-6 Checking for Interferences to the Power Line Communication • If there is still a problem with the connection between the gateway and the AC module, it is necessary to check the factors causing interference. • First, connect the gateway directly to the AC module. This will eliminate any potential interference caused by other devices;... -
Page 18: Connecting The Gateway To A Remote Router
If connection problems occur on the gateway, please check the LED status located on the back of the gateway and follow the troubleshooting table below. If the problem persists, please turn off the system circuit breaker and contact the service center (1-888-865-3026, lg.solar@lge.com) LED status Troubleshooting AC Adapter may be incorrectly connected. -
Page 19: Registering Additional Ac Modules To The Gateway
3-1-9 Registering Additional AC Modules to the Gateway If you hit the Registration button before listing all AC modules, or you need to add the unlisted AC module, follow steps below. 1 Enter LGElectronics (initial password) on the blank box in figure and press EnerBoxGroupchage button toreturn the gateway to the initial condition. -
Page 20: Registering A Replacement Ac Module To The Gateway
3-1-11 Registering a Replacement AC Module to the Gateway If you need toexchange an AC module, follow the steps below. 1 Enter LGElectronics (initial password) on the blank box in the figure and press the EnerBox Group chage button to return the gateway to the initial condition. -
Page 21: Gateway And Communication Issues
4 Gateway and Communication Issues 4-1 Network Configuration Troubleshooting Web Server Communication Errors • Check the LAN cable connection to the wired LAN port. If necessary, reconnect. • Check the hub or router settings. • Check the smart phone app settings. •... - Page 22 Memo...
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- Page 24 This document is subject to change without notice. LG, LG logo and Life's Good are trademarks of LG Electronics, Inc. worldwide. Trademarks and intellectual properties of LG Electronics, Inc. are protected by international copyright laws.