Motorola V6 Service Manual
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Motorola V6 Service Manual

Motorola V6 Service Manual

Digital wireless telephone
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Download this manual See also: User Manual, Manual
Level 1 & 2 Service Manual
6809505A64-O
V6
Digital Wireless Telephone
UMTS 2100, GSM 900/1800/1900 GPRS

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Summary of Contents for Motorola V6

  • Page 1 Level 1 & 2 Service Manual 6809505A64-O Digital Wireless Telephone UMTS 2100, GSM 900/1800/1900 GPRS...
  • Page 2 MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2006. All rights reserved. Mobile Devices Business, Sawgrass International Concourse...

  • Page 3: Table Of Contents

    Level Service Manual Contents Contents Contents ................4-1 Introduction .

  • Page 4: Contents

    Contents October 26, 2006...

  • Page 5: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs which enable customers to meet requirements for reliable, continuous communica- tions. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on a label usually located under the battery.

  • Page 6: About This Service Manual

    Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.

  • Page 7: Warranty Service Policy

    When ordering replacement parts or equipment, include the Motorola part number and descrip- tion used in this service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

  • Page 8: Specifications

    Specifications General Function Specification TX: 880 - 915 MHz Frequency (MHz) = 890 + (0.2 × n) where: 0 < n < 124 Frequency (MHz) = 890 + (0.2 × (n – 1024)) where: 955 < n < 1023 Frequency Range EGSM RX: 925 –...
  • Page 9 Level 1 and 2 Service Manual General Function Specification Nominal Operating Temperature -10º C to +55º C Range GSM System Functions Specification Regular Pulse excitation / linear predictive coding with long Speech Coding Type term prediction (RPE LPC with LTP) Bit Rate 13.0 kbps 32.5 dBm for G900 and 29 dBm for DCS/PCS and 22.9 dBm...

  • Page 10: Product Overview

    Messaging Services (MMS), and includes Personal Information Manager (PIM) functionality. V6 is a tri-band phones that allow roaming within the GSM 900 MHz, 1800 MHz Digital Cellular System (DCS), and PCS 1900 MHz bands, in addition to the UMTS WCDMA 2100 MHz band.

  • Page 11: Other Features

    The customized menu will appear as the first menu and may be updated over-the-air with new services when customers request them. Other Features Detailed descriptions of these and other V6 features can be found in the appropriate user’s guide listed in the “Related Publications” section toward the end of this manual. 6809505A64-O...

  • Page 12: General Operation

    The V6 series telephone’s controls are located on the sides of the flip and on the keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 2). V6 phones have an audible alert transducer on the top and I/O connectors, consisting of a charger/accessory port, located on the side of the phone.
  • Page 13 Level 1 and 2 Service Manual Color Display The V6 wireless phones feature a 64k color Thin Film Transistor (TFT) 176x220 pixel display. Display animation makes the phone’s menus move smoothly as the user scrolls up and down. Indicators, in the form of icons, are displayed on the LCD (see Figure 2).

  • Page 14: Alert Settings

    Alert Setting Indicator. Shows the current selected alert. The default alert setting is a ringer. Alert Settings V6 telephones include up to 32 preset alert tones and vibrations that can be applied to all alert events at the same time. ➧...

  • Page 15: Tools And Test Equipment

    GSM / DCS Test SIM Used to enable manual test mode 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.

  • Page 16: Disassembly

    6809505A64-O Disassembly The procedures in this section provide instructions for the disassembly of v6 telephones. Tools and equipment used for the phone are listed in Table 1, preceding. Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD).
  • Page 17 Level 1 and 2 Service Manual Disassembly Lift the end of the battery and remove it completely. See Figure 2. Battery 031828o Figure 2. Removing the Battery There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer.

  • Page 18: Removing And Replacing The Subscriber Identity Module (Sim)

    Disassembly 6809505A64-O Removing and Replacing the Subscriber Identity Module (SIM) Remove the battery door and battery as described in the procedures. 031829o Figure 3. Removing the SIM Slide the SIM away from the SIM holder, as shown in Figure 3. Carefully lift the SIM from the phone.
  • Page 19 Level 1 and 2 Service Manual Disassembly 040701o Figure 4. Removing the Rear Housing Screws Release the seven housing latches by inserting the pointed end of the plastic disassembly tool into the openings on the rear housing. 040701o Figure 5. Removing the Rear Housing Latches Carefully remove the rear housing away from the front housing and flip assembly.

  • Page 20: Removing And Replacing The Antenna

    Disassembly 6809505A64-O Removing and Replacing the Antenna Remove the battery cover, battery, SIM, and rear housing assembly as described in the procedures. Use the disassembly tool to release the antenna assembly. See Figure 6. 040712o Figure 6. Removing the Antenna Assembly Carefully lift the antenna assembly away from the phone.

  • Page 21: Removing And Replacing The Transceiver Board Assembly

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Transceiver Board Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM, and rear housing as described in the procedures The flexible printed cable (FPC) (flex) is easily damaged.

  • Page 22: Removing And Replacing The Flip Assembly Cover

    Disassembly 6809505A64-O Removing and Replacing the Flip Assembly Cover Remove battery housing, battery, SIM, antenna, rear housing, and transceiver board assembly as described in the procedures. Remove the main lens to have access to the screws. Use the T-5 driver to remove the 6 screws from the flip assembly (see Figure 8). Retain the screws for re-assembly.
  • Page 23 Level 1 and 2 Service Manual Disassembly Use the disassembly tool to gently pry off the flip cover (see Figure 9). 040722o Figure 9. Separating the Flip Assembly Cover Remove the smart buttons on the side of the flip assembly. Set them aside for reassembly. October 26, 2006...
  • Page 24 Disassembly 6809505A64-O Lift the flip cover away from the flip assembly. Be careful not to damage the display flex cable (see Figure 10). 040723o Figure 10. Removing the Flip Assembly Cover Use the plastic tweezers to unseat the flex connector from it’s socket. To replace, insert the smart buttons into the phone.

  • Page 25: Removing And Replacing The Display Module Assembly

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Display Module Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM, rear housing, antenna, transceiver board assembly, flip assembly cover, and camera assembly, as described in the procedures.
  • Page 26 Disassembly 6809505A64-O Remove the two T5 screws for mounting the 2MP imager bracket. 061430o Figure 12. Display Module Assembly Flex Connector Use the disassembly tool to unseat the vibe motor before removing display module assembly flex connector (see Figure 12). Use the disassembly tool to unseat the display module assembly flex connector from its socket (see Figure 12).
  • Page 27 Level 1 and 2 Service Manual Disassembly Carefully lift the display lens away from the flip assembly. 061430o Figure 13. Removing the Display Module Assembly To replace, align the display module assembly to the flip assembly. Carefully lower the display module into the flip assembly. Ensure that all of the display none of the display assembly components are damaged.

  • Page 28: Removing And Replacing The Keypad Assembly

    Disassembly 6809505A64-O Removing and Replacing the Keypad Assembly Remove the battery cover, battery, SIM, rear housing, antenna, transceiver board assembly, flip assembly cover, and camera assembly, as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.

  • Page 29: Removing And Replacing The Flip Hinge Assembly

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Flip Hinge Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM, rear housing, antenna, transceiver board assembly, flip assembly cover, and camera assembly, as described in the procedures.
  • Page 30 Disassembly 6809505A64-O Carefully grip the hinge assembly and make sure that the flex cable will not be damaged. 061430o Figure 17. Removing the Flip Hinge Assembly Unseat the hinge spring as shown in figure 18. 061430o Figure 18. Removing the Flip Hinge Assembly Hinge Spring October 26, 2006...
  • Page 31 Level 1 and 2 Service Manual Disassembly Carefully remove the flex cable from the flip. See figure 19. 061430o Figure 19. Removing the Flex Cable from the Flip Hinge Assembly Remove the plastic barrel guide from the flip hinge assembly. 061430o Figure 20.
  • Page 32 Disassembly 6809505A64-O Carefully remove the flip hinge bracket from the back housing. Be careful not to damage the flex cable. 061430o Figure 21. Removing the Flip Hinge Bracket To replace, align the flip hinge bracket to the back housing. 10. Insert the plastic barrel guide to the flip hinge assembly. 11.

  • Page 33: Subscriber Identity Module (Sim) And Identification

    The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola's Service Center Database. The MSN is divided into 4 sections, as shown in Figure 22.
  • Page 34 Subscriber Identity Module (SIM) and Identification 6809505A64-O International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units.

  • Page 35: Troubleshooting

    Troubleshooting Manual Test Mode Motorola V6 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used.
  • Page 36 Troubleshooting 6809505A64-O Table 3. Manual Test Commands (Continued) Key Sequence Test Function/Name Remarks 5*0*10 Set audio level 10 5*0*11 Set audio level 11 5*0*12 Set audio level 12 5*0*13 Set audio level 13 5*0*14 Set audio level 14 5*0*15 Set audio level 15 6*2*2*0*0 Set Audio Path.

  • Page 37: Troubleshooting Chart

    Level 1 and 2 Service Manual Troubleshooting Troubleshooting Chart Table 4. : Level 1 and 2 Troubleshooting Chart SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 1. Telephone will not turn on or stay on. a) Battery either discharged Measure battery voltage across a 50 ohm (>1 Watt) or defective.

  • Page 38: Programming: Software Upgrade And Flexing

    Troubleshooting 6809505A64-O Table 4. : Level 1 and 2 Troubleshooting Chart SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY b) Flip assembly defective. Temporarily replace the flip assembly with a known good assembly. If fault has been cleared, reassemble with the new flip assembly. If fault not cleared, proceed to c.

  • Page 39: Exploded View Diagram

    Level 1 and 2 Service Manual Troubleshooting Exploded View Diagram 061438o Figure 23. Exploded View Diagram October 26, 2006...

  • Page 40: Exploded View Parts List (Main Assembly)

    Troubleshooting 6809505A64-O Exploded View Parts List (Main assembly) The following part number table is provided only for reference. Please contact your local Motorola parts organization for current part number information. Table 5. Exploded View Parts List (Main Assembly) 0171718D01 0171718D02...

  • Page 41: Exploded View Diagram (Front Housing)

    Level 1 and 2 Service Manual Troubleshooting Exploded View Diagram (Front Housing) 031826o Figure 24. Exploded View Diagram (Front Housing) October 26, 2006...

  • Page 42: Exploded View Parts List (Front Housing)

    6809505A64-O Exploded View Parts List (Front Housing) The following part number table is provided only for reference. Please contact your local Motorola parts organization for current part number information. Table 6. Exploded View Parts List (Front Housing) PART NUMBERS DESCRIPTION...

  • Page 43: Accessories (Optional)

    Level 1 and 2 Service Manual Troubleshooting Accessories (Optional) Table 7. Accessories Part Description Part Number Audio and Media Bluetooth Headset (Green) HS820 SYN0945 Bluetooth Headset - H700 SYN1311 Bluetooth Headset - HS805 SYN0986 Bluetooth Headset (Pearl Dark Gray) - H300 SYN1297 Bluetooth Headset (Pink) - H300 SYN1417...
  • Page 44 Troubleshooting 6809505A64-O Table 7. Accessories(Continued) Part Description Part Number H500 Bluetooth Headset Oi SYN1735 H500 Bluetooth Headset Pumpkin SYN1733 H500 Bluetooth Headset Spa Blue SYN1527 H500 Bluetooth Headset Steel Teal SYN1734 H500 Bluetooth Headset White SYN1526 H500 Gloss Black SYN1375 H500 Nickel Japan SYN1441 H500 Pink...
  • Page 45 Charger Adapter EMU/EMU (Y-cable) SKN6222 P790 Power on the Go SPN5353 Power On The Go - Verizon SYN1435 Smart Cable EMU - Motorola SYN1003 Standard Car Charger EMU - P310 SYN1630 Travel Charger EMU Mid-Rate Switcher -Argentina SPN5192 Travel Charger EMU Mid-Rate Switcher -Australia...
  • Page 46 Troubleshooting 6809505A64-O Table 7. Accessories(Continued) Part Description Part Number Travel Charger EMU Mid-Rate Switcher -TWN SPN5216 Travel Charger EMU Mid-Rate Switcher -UK/HK SPN5190 Travel Charger EMU Mid-Rate Switcher -US ENG SPN5185 Travel Charger EMU Rapid Switcher -Argentina SPN5197 Travel Charger EMU Rapid Switcher -BRAZIL SPN5196 Travel Charger EMU Rapid Switcher - HK SPN5199...
  • Page 47 1 and 2 6809505A64-O Level 1 and 2 Service Manual INDEX IndexINDEX IndexINDEX in use 9 menu 10 alert setting indicator 10 message waiting 9 antenna, removing and replacing 16 roam 9 signal strength 9 voice message waiting 9 battery charge indicator 10 function 10 manual test mode 31...
  • Page 48 INDEX Product Family V6 replacing antenna 16 battery 12 rear housing 14 SIM 14 transceiver board assembly 17, 21 roam indicator 9 serial number mechanical 29 service manual about 2 revisions 3 scope 2 service policy 3 customer support 3...
  • Page 49 Level 1 and 2 Service Manual INDEX October 26, 2006 Index-3...

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