PRODUCT OVERVIEW Product Features 10 INSTALLATION Before Installing Installing the Cooktop 17 OPERATION Introduction to Induction Cooking Cookware Control Panel 32 SMART FUNCTIONS LG ThinQ Application 35 MAINTENANCE Care and Cleaning 37 TROUBLESHOOTING Before Calling for Service 40 LIMITED WARRANTY CANADA...
We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. Download this owner's manual at http://www.lg.com This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
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IMPORTANT SAFETY INSTRUCTIONS pacemaker or similar medical device. It would be advisable to consult your doctor or the pacemaker or medical device manufacturer about your particular situation. • DO NOT touch cooking zones or areas near these surfaces. Cooking zones may be hot from residual heat even though they are dark in color.
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• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. • If your appliance malfunctions or fractures, switch off all cooking zones, and contact an LG Customer Information Center for service.
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IMPORTANT SAFETY INSTRUCTIONS Safety Standard for Button Cell or Coin Batteries WARNING • INGESTION HAZARD: This product contains a button cell or coin battery. • DEATH or serious injury can occur if ingested. • A swallowed button cell or coin battery can cause Internal Chemical Burns in as little as 2 hours.
IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Operation • This appliance may only be used for normal cooking and frying in the home. It is not designed for commercial or industrial purposes.
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IMPORTANT SAFETY INSTRUCTIONS • If sugar or a mixture containing sugar falls onto a hot cooking zone and melts, remove it with a metal scraper immediately, while still hot. If left to cool down, it may damage the surface when removed. Use caution and wear an oven mitt to avoid burns.
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features Bolts (2 ea) Type A Screws (2 ea) Parts and Features Throughout this manual, features and appearance may vary from your model. Parts and Features Dual Cooking Zone 11 1/8" / 7 1/16" (283 mm / 180 mm) Single Cooking Zone 8 1/2"...
10 INSTALLATION INSTALLATION Before Installing Tools Needed Before You Begin Installation and service must be performed by a qualified installer. Important: Save these instructions for the local electrical inspector’s use. Read and save these instructions for future reference. Read these instructions completely and carefully. CAUTION •...
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Be sure the bottle of cleaner and conditioner warranty registration. packed in the literature bag is left where the user can find it easily. It is important that the Technical Specifications Models CBIS3018BE Description Induction Cooktop Connection 240/208 VAC 60 Hz., 36.7 A / 34.6 A voltage...
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12 INSTALLATION Preparing the Installation Location Important Installation Information • All electric cooktops run off a single phase, three-wire or four-wire cable, 240/208 volt, 60 hertz, AC-only electrical supply with ground. • Minimum distance between cooktop and overhead cabinetry is 30" (762 mm). •...
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INSTALLATION Dimension/Clearance 30" Cooktop 1 7/16" Height of conduit and terminal block enclosure (37 mm) Distance from side edge of cutout to side of counter 1 1/8" (28 mm) 28 1/2" (724 mm) Width of cutout 28 5/8" (727 mm) 19 5/8"...
14 INSTALLATION Installing the Cooktop NOTE • Wire sizes and connections must conform to the Electrical Connections fuse size and rating of the appliance in accordance with the National Electrical Code Important Safety Instructions ANSI/NFPA No. 70, latest edition, and local codes and ordinances.
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INSTALLATION • This appliance is equipped with a copper White Wire (Neutral) conductor flexible cable. If connection is made to Red Wires aluminum house wiring, use only special connectors which are approved for joining Green Wire (Ground) copper and aluminum wires in accordance with the National Electrical Code and local codes and UL-listed Conduit Connector ordinances.
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16 INSTALLATION UL-listed Conduit Connector Black Wires Junction Box White Wire (No Connection) Installing the Cooktop Unit NOTE Visually inspect the cooktop for damage. • The retainer brackets MUST be installed to meet Make sure all cooktop screws are tight (see local codes or, in their absence, with the National below for locations).
OPERATION OPERATION Introduction to Induction a magnet to check if the cookware base material is suitable. If the magnet sticks to the bottom of the Cooking cookware, the cookware can be used for induction cooking. How Induction Cooking Works An induction coil beneath the ceramic glass cooking surface generates magnetic fields, which act directly on the base of the pots and pans.
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18 OPERATION Noises during Cooktop Operation IH mark The electronic processes involved with induction cooking may create some background noises. You Induction may hear a slight buzzing sound when cooking on the cooktop. These noises are part of the induction cooking process and are considered normal.
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OPERATION Recommended Cookware Size Correct • Cookware is centered correctly on surface of cooking element. • Pan has flat bottom and straight sides. Pan size • Pan size meets or exceeds the recommended minimum size for the cooking element. Single: 5 13/16" - 8" (147 mm - Dual 203 mm) Cooking Zone...
20 OPERATION • Pan is unbalanced by heavy handle. cooktop. (This type of damage is not covered by your warranty.) • Match the pan size and cooking zone to the amount of food being prepared. Cookware Placement in Flexible Tips for Saving Energy Cooking Zones •...
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• Page 1: Lockout, Clock, Wi-Fi, Brightness, Power Levels, Language Selection The first time that power is supplied to the cooktop, the LG Studio and LG ThinQ Application • Page 2: Volume, Factory Reset, Open Source logos are displayed for 1 second each in order.
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22 OPERATION Lockout Press OK. The Lockout feature automatically prevents most cooktop controls from being turned on. It does not Wi-Fi disable the clock or timer. Connect the appliance to a home Wi-Fi network. • If Lockout is turned on, all cooktop functions are disabled except the POWER button.
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OPERATION Press OK. Press SETTINGS at the center bottom of the main screen and swipe to the second settings screen. Language Selection Set the display language to English, Spanish, or French. Press Open Source License. Selecting a Language Before Using the Cooktop Press SETTINGS at the center bottom of the Before using the cooktop for the first time, clean it main screen, and press Language Selection.
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24 OPERATION NOTE • If the cookware is too small, the words "Auto Detected" may not be displayed. • Minimum cookware size - Use cookware with a bottom surface diameter of 5 13/16" (147 mm) or greater. - For flexible cooking zone, minimum cookware size is 4 3/4"...
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OPERATION Turning Off the Cooking Zone After cooking is complete, press the x icon on the display to turn off the cooking zone. The cooking zone corresponding to the display will turn off. Press the desired level in the Power Levels popup.
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26 OPERATION best results, use a thermometer to ensure that NOTE food is heated to a safe internal temperature. - There is no cookware on the cooking zone. • Use nonstick or seasoned pans when cooking to reduce the amount of additional fat added to a recipe.
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OPERATION Cooking Power Example Food Item Notes/Comments Function Level • Onions • Carrots Sweating To sweat vegetables, cook them until they release Vegetables moisture, without browning. • Celery • Peppers • Tomato Sauce Simmer • Cheese Sauce Monitor carefully to prevent spillovers. To steam vegetables or grains, bring cooking •...
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28 OPERATION MELT WARNING Use MELT to melt items such as chocolate or • Never use the Boost mode to preheat empty butter without scorching. cookware or to heat oil, butter or lard. The cookware may be damaged and the fat or Turning Melt On grease may catch fire if overheated.
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OPERATION Activating the Dual Cooking Zone To activate the larger cooking zone, place a pan that is at least 9" (23 cm) in diameter on the cooking zone. Select the desired power level. Other Functions Pause The pause function reduces the power level of a cooking zone to level 1 and maintains it at that level until deactivated.
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30 OPERATION • Press the Kitchen Timer icon. Scroll (or use the • When the set time has passed, a popup screen keypad icon) to set the desired hours, minutes, appears with the alarm sound. and seconds, then press OK. •...
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OPERATION Set the output level to 9. Long press (more than 3 seconds) on the power level area to display the cookware compatibility indicator. Long press (more than 3 seconds) on level The cookware compatibility indicator is displayed. Indicator Compatibility 0 - 30 40 - 80 Medium...
Apple App Store on a smartphone. the LG ThinQ application and have an interworking funtion. • Firmware Update Run the LG ThinQ application and sign in with - Keep the appliance updated. your existing account or create an LG account to sign in.
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However, there is no guarantee that interference product. will not occur in a particular installation. If this equipment does cause harmful interference to If the product is not connected to the LG ThinQ application, a product connection notification radio or television reception, which can be appears.
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LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost FCC RF Radiation Exposure of performing such distribution (such as the cost of...
MAINTENANCE MAINTENANCE Care and Cleaning Rinse with clear water and use a dry cloth or paper towel to remove all cleaning residue. Make sure that the electrical power is off and all surfaces are cool before cleaning any part of the NOTE cooktop.
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NOTE on the cooktop surface. Always clean the cooktop surface before cooking. • For additional product information, visit our website at www.lg.com NOTE Metal Marks and Scratches • Any damage or failure of the product resulting from the items below may not be covered under the LIMITED WARRANTY.
TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of a defect in workmanship or materials. Parts and Features Problem Possible Cause &...
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38 TROUBLESHOOTING Problem Possible Cause & Solution Noises are heard Whistling sound during cooking. The • Most noticeable with lighter weight cookware or when cookware is empty. following noises are • Under certain conditions, your cookware may produce a high-pitched whistling noise normal.
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During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
Should your LG Induction Cooktop (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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42 LIMITED WARRANTY the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
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LIMITED WARRANTY You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty.
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Induction Cooktop ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
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(ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
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If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
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Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
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LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...