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OWNER'S MANUAL
AIR CONDITIONER
Read this owner's manual thoroughly before operating the appliance
and keep it handy for reference at all times.
TYPE : WINDOW
EN
ENGLISH
LW1823HR
LW2423HR
LW1823HRSM
LW2423HRSM
*MFL72002103*
MFL72002103
Rev.03_092123
Copyright © 2023 LG Electronics Inc. All Rights Reserved
Scan to see the online manual.
www.lg.com
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Summary of Contents for LG LW2423HR
- Page 1 AIR CONDITIONER Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference at all times. TYPE : WINDOW ENGLISH LW1823HR LW2423HR LW1823HRSM LW2423HRSM *MFL72002103* www.lg.com MFL72002103 Rev.03_092123 Copyright © 2023 LG Electronics Inc. All Rights Reserved...
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Page 2: Table Of Contents
OPERATION .................16 Control Panel and Remote Control ..............16 Wireless Remote Control ................17 Air Direction .....................18 Additional Features ..................18 SMART FUNCTIONS ..............19 LG ThinQ Application ..................19 Smart Diagnosis ....................20 MAINTENANCE ................22 Cleaning ......................22 TROUBLESHOOTING ..............23 Before Calling for Service ................23 Normal Sounds You May Hear ................23... -
Page 3: Safety Instructions
SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. -
Page 4: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following: INSTALLATION • Before use, the appliance must be properly installed as described in this manual. •... - Page 5 • If water enters the product, turn off the power at the main circuit, then unplug the product and call for service. • If the product has been submerged, contact the LG Electronics Customer Information Center for instructions before resuming use.
- Page 6 CAUTION To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: INSTALLATION • Take care when installing the product that exhaust or condensation does not damage nearby property. •...
- Page 7 REFRIGERANT (FOR R32 ONLY) WARNING • Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer. • The appliance shall be stored in a room without continuously operating open flames (for example an operating gas appliance) and ignition sources (for example an operating electric heater).
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Page 8: Product Overview
PRODUCT OVERVIEW Exterior Parts Interior Parts Remote Control Evaporator Control Panel Horizontal Air Deflector (Vertical Louver) Front Grille Power Cord Air Filter Compressor Cabinet Base Pan Air Outlet Condenser Vertical Air Deflector (Horizontal Louver) Brace Air Guide Electric Heater Specification : 230V 3,500W... -
Page 9: Installation
INSTALLATION Electrical Data WARNING The power cord may include a current interrupter • This appliance should be installed in device. TEST and RESET buttons are provided accordance with the National Electrical Code. on the plug case. The device should be tested on •... -
Page 10: Parts Included (Appearance May Vary)
Parts Included (Appearance May Vary) Drain Pipe Foam-PE (2) (Adhesive backed) Foam strip Right curtain panel Lower panel guide (2) Window locking bracket Left curtain panel Sill support (2) Support bracket (2) Type “A” Screws Type “A” Screws Type “B” Screws Type “B”... -
Page 11: How To Install The Unit
How to Install the Unit NOTE • All supporting parts should be secured to firm To prevent vibration and noise, make sure the wood, masonry, vinyl, fiberglass, or metal. unit is installed securely and firmly. • This product is a window air conditioner. As such, a standard single-hung or double-hung Install the unit out of direct sunlight. -
Page 12: Preparation Of Cabinet
Preparation of Cabinet IInsert the hooks on the lower panel guides into the slots on the bottom of the cabinet. Make sure that the flanges on the lower panel Remove 4 screws which fasten the cabinet at guides will face toward the inside of the room. both sides and at the back. -
Page 13: Cabinet Installation
Cabinet Installation Carefully place the cabinet back in the window and align the cabinet track holes with the support brackets. Attach each support bracket Inside Sill Inside Sill to the cabinet through a cabinet track hole, Center Hole Center Hole using a type D screw and a lock nut. -
Page 14: Unit Installation
Pull each curtain panel out until it meets the CAUTION window sash track. Pull the bottom window sash down behind the upper panel guide until • The unit is heavy. Use an assistant to help they meet. lift the unit and set it in place. Lifting and maneuvering the unit by yourself could result in injury. - Page 15 Attach the front grille to the cabinet by inserting the tabs on the grille into the slots on the front top of the cabinet. Push the grille in until it snaps into place. Lift the inlet grille and secure it with a type A screw through the front grille.
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Page 16: Operation
OPERATION Control Panel and Remote Control Control Panel Remote Control NOTE • The feature may be changed according to the type of model. • On control panel surface have protection film, Please remove film before use. Power Operation Mode Press the Mode button to cycle between 4 Press to turn the air conditioner ON or types of air conditioner operation: Energy OFF. -
Page 17: Wireless Remote Control
• The remote control will not function properly if NOTE the AC infrared sensor is exposed to direct light • Follow instructions on LG ThinQ or if there are obstacles between the remote application on how to connect to your controller and the air conditioner. -
Page 18: Air Direction
Air Direction Additional Features Airflow can be adjusted by changing the direction Slinger Fan of the air conditioner’s louvers. This air conditioner is equipped with a slinger fan. Adjusting Horizontal Airflow (See drawing.) Direction The fan’s outer ring picks up the condensed water from the base pan if the water level gets high The horizontal air flow can be adjusted by enough. -
Page 19: Smart Functions
Internet service diagnose the problem. provider or refer to your wireless router manual. • LG ThinQ is not responsible for any Settings network connection problems or any faults, malfunctions, or errors caused by network Allows you to set various options on the appliance connection. -
Page 20: Smart Diagnosis
Installing the LG ThinQ Using LG ThinQ to Diagnose Application Issues Search for the LG ThinQ application from the If you experience a problem with your Wi-Fi Google Play Store or Apple App Store on a equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ smartphone. - Page 21 FCC Notice FCC RF Radiation Exposure Statement This following notice cover the transmitter module contained in this product. This equipment complies with FCC radiation This equipment has been tested and found to exposure limits set forth for an uncontrolled comply with the limits for a Class B digital device, environment.
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Page 22: Maintenance
MAINTENANCE Cleaning the Air Conditioner WARNING • Wipe the front grille and inlet grille with a cloth • Before cleaning or performing maintenance, dampened in a mild detergent solution. disconnect the power supply and wait until the • Wash the cabinet with mild soap or detergent fan stops. -
Page 23: Troubleshooting
TROUBLESHOOTING Before Calling for Service The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service. Normal Sounds You May Hear High Pitched Chatter Today’s high efficiency compressors may have a high pitched chatter during the cooling cycle. - Page 24 Problem Possible Causes & Corrective Action The air conditioner is unplugged. • Make sure the air conditioner plug is pushed completely into the outlet. The fuse is blown/circuit breaker is tripped. • Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.
- Page 25 Remote control signal obstructed. prematurely. • Remove obstruction. Air conditioner is turned off. Can’t connect the LG • Turn the air conditioner on. ThinQ App. to the air Wireless router is turned off. conditioner. • Turn the router on.
- Page 26 Problem Possible Causes & Corrective Action The password for the Wi-Fi network was entered incorrectly. • Delete your home Wi-Fi network and begin the registration process again. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone before registering the appliance.
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Page 27: Warranty
If during in-home service repair cannot be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, LG may elect, at our option, to provide for transportation of our choice to and from a LG authorized service center. - Page 28 HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION: Call 1-800-243-0000 or visit our website at www.lg.com. Mail to: LG Customer Information Center (ATTN: CIC)
- Page 29 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
- Page 30 Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
- Page 31 Memo...
- Page 32 LG Customer Information Center 1-800-243-0000 Register your product Online! LG Electronics Inc. www.lg.com 111 Sylvan Avenue, Englewood Cliffs, NJ 07632...