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TROUBLESHOOTING
Self-diagnosis Function
This product has a built-in self-diagnosis function. If an error occurs, the lamp of the indoor
unit will blink in 2 second intervals. If this occurs, contact your local dealer or service
center.
Before Calling for Service
Please check the following before you contact the service center. If the problem persists,
contact your local service center.
Symptoms
The air
conditioner
does not work
normally.
Possible Causes & Solution
Burning smell and strange sounds are coming from the unit.
• Turn off the air conditioner, switch OFF, or disconnect the power
supply, and contact the service center.
Water leaks from the indoor unit even when the humidity level
is low.
• Turn off the air conditioner, switch OFF, or disconnect the power
supply, and contact the service center.
The power cable is damaged or it is generating excessive heat.
• Turn off the air conditioner, switch OFF, or disconnect the power
supply, and contact the service center.
A switch, a circuit breaker (safety, ground), or a fuse is not
operated properly.
• Turn off the air conditioner, switch OFF, or disconnect the power
supply, and contact the service center.
The unit generates an error code from its self-diagnosis.
• Turn off the air conditioner, switch OFF, or disconnect the power
supply, and contact the service center.
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