Brother MFC-J6920DW Quick Setup Manual
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Quick Setup Guide
Start Here
Please read the Product Safety Guide first before you set up your machine. Then, read this Quick Setup Guide for
the correct setup and installation.
WARNING
CAUTION
IMPORTANT
NOTE
1
Unpack the machine and check the components
The components included in the box may differ depending on your country.
a Upper tray
b Lower tray
Basic User's Guide
Product Safety
* If your computer does not have a CD-ROM drive, the supplied CD-ROM does not contain drivers for your
computer operating system, or you want to download manuals and utilities, visit your model's home page at
http://solutions.brother.com/.
WARNING
Plastic bags are used in the packing of your machine. To avoid the danger of suffocation, keep these
plastic bags away from babies and children. Plastic bags are not toys.
CAUTION
To prevent injuries when moving or lifting this machine, make sure to use at
least two people. Be careful not to pinch your fingers when you set the
machine back down.
a
Remove the protective tape and film covering the machine, and also from the
Touchscreen.
b
Make sure you have all the components.
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death
or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in
damage to property or loss of product functionality.
Notes tell you how to respond to a situation that may arise or give tips about how the operation
works with other features.
1
Introductory Ink
2
Cartridges
CD-ROM*
Guide
MFC-J6920DW
Black
Yellow
Cyan
Magenta
(Approx. 65% yield of
the replacement
cartridge (High Yield))
uuBasic User's Guide:
Consumable items
(for UK)
Power Cord
Telephone Line Cord
Quick Setup Guide
(for others)
UK/IRE/GEN Version 0
1

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Table of Contents
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Summary of Contents for Brother MFC-J6920DW

  • Page 1 Quick Setup Guide Start Here MFC-J6920DW Please read the Product Safety Guide first before you set up your machine. Then, read this Quick Setup Guide for the correct setup and installation. WARNING indicates a potentially hazardous situation which, if not avoided, could result in death WARNING or serious injuries.
  • Page 2 Connect the power cord. NOTE • Save all packing materials and the box in case for any reason you must ship your machine. • You need to purchase the correct interface cable for the interface you want to use (for USB or network connection).
  • Page 3 Connect the telephone line cord. NOTE Connect one end of the telephone line cord to If you are sharing one telephone line with an the socket marked LINE on the machine. external telephone, connect it as shown below. Carefully guide the telephone line cord into the cable channel and out the back of the machine.
  • Page 4: Install The Ink Cartridges

    Remove the orange protective part a. Install the ink cartridges CAUTION If ink gets in your eyes, wash it out with water at once and call a doctor if you are concerned. NOTE Make sure you install the Introductory Ink Cartridges included with your machine first.
  • Page 5 Store the orange protective part in the holder Unpack the ink cartridge. inside the machine as shown. Turn the green release lever on the orange protective packing a counterclockwise until it Make sure that the two projections on the clicks to release the vacuum seal. Then bottom of the orange protective part fit into the remove the orange protective packing a as two slots in the holder.
  • Page 6 Take care to match the sticker colour a with Load plain A4 paper the cartridge colour b as shown in the diagram below. Install each ink cartridge in the direction of the arrow on the label. Pull paper tray #1, the upper tray a completely out of the machine.
  • Page 7 Gently press and slide the paper length Gently adjust the paper side guides to fit the guide a to fit the paper size. paper with both hands. Make sure that the paper side guides touch the sides of the paper. Make sure that the triangular marks b on the paper length guide a lines up with the mark for the paper size you are using.
  • Page 8: Check The Print Quality

    While holding the paper tray in place, pull out Check the print quality the paper support a until it clicks, and then unfold the paper support flap b. NOTE If your machine has two paper trays, make sure there is paper in tray #1, the upper tray, when checking the print quality.
  • Page 9: Set The Date And Time

    Set the date and time Set the paper settings The Touchscreen displays the date and time. You can For your machine to produce the best print quality and also add the current date and time to each fax you to feed the correct paper size, the paper type and size send by setting your Station ID (see step 10).
  • Page 10: External Tad

    Choose a Receive Mode Enter personal information (Station ID) There are four possible receive modes: Fax Only, Set your machine’s Station ID so that the date and Fax/Tel, Manual and External TAD. time appear on each fax you send. uuBasic User’s Guide: Using Receive Modes If you are not using this machine for faxing, go to the If you are not using this machine for faxing, go to the next step.
  • Page 11: Transmission Verification Report

    Set the telephone line Verification Report type Your Brother machine is equipped with a If you are connecting the machine to a line that Transmission Verification Report that can be used as features PBX or ISDN to send and receive faxes, it is confirmation that you sent a fax.
  • Page 12: Set The Time Zone

    Set the telephone line Set the Time Zone compatibility (VoIP) If you are connecting the machine to a VoIP service You can set the time zone for your location on the (over the Internet), you need to change the machine. compatibility setting.
  • Page 13 If your computer does not have a CD-ROM drive, the supplied CD-ROM does not contain drivers for your computer operating system, or you want to download manuals and utilities, visit your model’s home page at http://solutions.brother.com/. Some software applications included on the CD-ROM may not be available as a download.
  • Page 14: Before You Install

    Put the CD-ROM into your CD-ROM drive. If the model name screen appears, choose your machine. If the language screen appears, choose your language. NOTE • If the Brother screen does not appear automatically, go to Computer (My Computer). ® (For Windows...
  • Page 15: Connect The Usb Cable

    ® Windows IMPORTANT Connect the USB cable Make sure that the cable does not restrict the cover from closing, or an error may occur. Lift the scanner cover until it locks securely into Gently close the scanner cover using the finger the open position.
  • Page 16 • Internet access is required for the software update and the Brother Product Research and Support Program. • When you install MFL-Pro Suite, Brother Help will also be installed automatically. Brother Help allows you to access the Brother Solutions Center when you click...
  • Page 17 Macintosh For Macintosh USB interface users (Mac OS X v10.6.8, 10.7.x, 10.8.x) Connect the USB cable to the USB port Before you install marked with a symbol a. You will find the USB port inside the machine, as shown in the callout below.
  • Page 18 Choose Local Connection (USB), and then click Next. Follow the on-screen instructions. The installation of MFL-Pro Suite is now complete. Go to step 21. After the installation, the Brother software will search for the Brother device. This will take a few moments to complete.
  • Page 19 Macintosh Download and install Presto! PageManager When Presto! PageManager is installed, OCR capability is added to Brother ControlCenter2. You can easily scan, share and organize photos and documents using Presto! PageManager. On the Brother Support screen, click the Presto! PageManager icon to go to the Presto! PageManager download site, and follow the on-screen instructions.
  • Page 20: Wired Network

    Wired Network ® Windows ® For Windows wired network interface users ® ® ® ® (Windows XP Home/XP Professional/Windows Vista /Windows 7/Windows Before you install Connect the network cable Make sure that your computer is ON and you are Lift the scanner cover until it locks securely into logged on with Administrator rights.
  • Page 21 Put the CD-ROM into your CD-ROM drive. If the model name screen appears, choose your machine. If the language screen appears, choose your language. NOTE • If the Brother screen does not appear automatically, go to Computer (My Computer). ® (For Windows...
  • Page 22 ® Windows 7 users: Run the Installation Diagnostics located in (Start) > All Programs > Brother > MFC-XXXX LAN (where XXXX is your model name). • If your machine is not found over the network, ® - Windows 8 users: To run the Installation confirm your settings by following the on-screen instructions.
  • Page 23 The following screens will appear. NOTE • When the Software Update Setting screen • To use a mobile device with your Brother appears, choose the software update setting machine, see the User’s Guide by visiting the you want and click OK.
  • Page 24 Wired Network Macintosh For Macintosh wired network interface users (Mac OS X v10.6.8, 10.7.x, 10.8.x) Connect the network cable to the Ethernet port Before you install marked with a symbol a. You will find the Ethernet port inside the machine, as shown in the callout below.
  • Page 25 Gently close the scanner cover using the finger After the installation, the Brother software will holds on each side. search for the Brother device. This will take a few moments to complete. Choose your machine from the list, and then click Next.
  • Page 26 The installation is now Finish complete. NOTE The installation of MFL-Pro Suite is now To use a mobile device with your Brother complete. machine, see the User’s Guide by visiting the Go to step 21. Brother Solutions Center at http://solutions.brother.com/ and clicking Manuals...
  • Page 27: For Wireless Network Users

    Ethernet for a faster data transfer or USB for the fastest throughput speed. Although your Brother machine can be used in both a wired and wireless network, only one of the connection methods can be used at a time.
  • Page 28 For Wireless Network Users Choose your wireless setup method The following instructions will offer three methods for setting up your Brother machine on a wireless network. Choose the method you prefer for your environment. Method a is the recommended way to connect (Windows ®...
  • Page 29 If you need assistance during setup and want to contact Brother Customer Service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
  • Page 30 For network scanning, add UDP port 54925.  For network PC-Fax receiving, add UDP port NOTE 54926. • If the Brother screen does not appear If you still have trouble with your network  automatically, go to Computer (My connection, add UDP ports 137 and 161.
  • Page 31 For Wireless Network Users Manual setup from the Enter the Network Key you wrote down in step 19-b on page 29 using the Touchscreen. control panel using the Setup Wizard ® (Windows NOTE Macintosh and mobile devices) Press to cycle between lower case and upper case.
  • Page 32 You can also use AirPrint (iOS) with this machine. • To download the User’s Guide for the application you are using (Brother iPrint&Scan/AirPrint), visit the Brother Solutions Center and click Manuals on your model’s page. Now go to http://solutions.brother.com/ To install MFL-Pro Suite, continue to step 21.
  • Page 33 AirPrint (iOS) with this machine. • To download the User’s Guide for the application you are using (Brother iPrint&Scan/AirPrint), visit the Brother Solutions Center and click Manuals on your model’s page. Place the Brother machine within range of your WPS or AOSS™...
  • Page 34: Troubleshooting

    For Wireless Network Users Troubleshooting If you need assistance during setup and want to contact Brother Customer Service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information. How can I find the wireless security information (SSID and Network Key*) 1) Check the documentation provided with your wireless access point/router.
  • Page 35 TS-05 security information (SSID and Network Key*) on page 34 to confirm. If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. The wireless security information (Authentication method/Encryption method/Network Key) is incorrect.
  • Page 36: Wireless Network

    If the language screen appears, (Recommended), and then click Next. choose your language. NOTE • If the Brother screen does not appear automatically, go to Computer (My Computer). ® (For Windows 8: click the (File Explorer) icon on the taskbar, and then go to Computer.)
  • Page 37 Windows 7 users: Run the Installation Diagnostics located in (Start) > The installation of the Brother drivers will All Programs > Brother > MFC-XXXX LAN automatically start. The installation screens (where XXXX is your model name). appear one after another.
  • Page 38 12SE on up to two PCs on the network. If you want to use more than two PCs with Nuance™ PaperPort™ 12SE installed, please purchase the Brother NL-5 pack which is a multiple PC license agreement pack for up to five additional users. To purchase the NL-5 pack, contact Brother customer service or your local Brother dealer.
  • Page 39 • If the Setup Network “Scan to” name screen appears, follow the instructions below. After the installation, the Brother software will search for the Brother device. This will take a few moments to complete. 1) Enter a name for your Macintosh (up to 15 characters long).
  • Page 40 Choose your machine from the list. Click Add and then click Next. When Presto! PageManager is installed, OCR capability is added to Brother ControlCenter2. You can easily scan, share and organize photos and documents using Presto! PageManager. On the Brother Support screen, click the...
  • Page 41 Install Optional Applications ® Windows Click the button for the application you want to Install optional install. applications BookScan&Whiteboard Suite supported by Reallusion, Inc The BookScan Enhancer software can correct your scanned book images automatically. The Whiteboard Enhancer software cleans up and enhances text and images from photos taken of your whiteboard.
  • Page 42: For Network Users

    For Network Users Reset the network settings to factory default To restore all network settings of the internal Print/Scan server to the factory default, please follow the steps below: Make sure the machine is idle, then disconnect all the cables from the machine (except the power cord). Press Press All Settings.
  • Page 43: Other Information

    Click Programs, click Default Programs, and resources for personal and professional use. then click Associate a file type or protocol with a program. Mac users can access Brother CreativeCenter at Select .pdf, and then click the Change http://www.brother.com/creativecenter/ program... button.
  • Page 44: Replacement Consumables

    The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

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