Table of Contents Important Information �����������������������������������������������������������2 Recommended Use & Maintenance ������������������������������������8 Installation Chapter 1 Setup Overview ������������������������������������������������������������������10 Orientation ��������������������������������������������������������������������������16 Mounting (for Customer) ����������������������������������������������������13 Ventilation Requirements ����������������������������������������������������17 Prevent Tipping ������������������������������������������������������������������13 Mounting on Walls or Ceilings ��������������������������������������������18 Mounting (for Trained Installers) ����������������������������������������14 Installing and Removing the Optional Table Top Stand �����19 Mounting Location ��������������������������������������������������������������15 Parts Names and Functions...
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Video Settings ��������������������������������������������������������������������72 Control Settings ������������������������������������������������������������������77 Audio Settings ��������������������������������������������������������������������74 Media Player �����������������������������������������������������������������������78 Setup ����������������������������������������������������������������������������������75 Schedule ����������������������������������������������������������������������������79 Manufacturer’s Recycling and Energy Information Appendix D Disposing of your old NEC product �����������������������������������81 About Conversion Cables Used with the AV Terminal �������83 Energy Saving ��������������������������������������������������������������������81...
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(4) The image shown in this manual is indicative only. If there is inconsistency between the image and the actual product, the actual product shall govern. (5) Notwithstanding articles (3) and (4), NEC will not be responsible for any claims on loss of profit or other matters deemed to result from using this device.
Important Information Safety Precautions and Maintenance FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: About the Symbols To ensure safe and proper use of the product, this manual uses a number of symbols to prevent injury to you and others as well as damage to property.
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Please use the power cord provided with this product in accordance with the power cord table. If a power cord is not supplied with this product, please contact NEC. For all other cases, please use the power cord with the plug style that matches the power socket where the product is located.
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WARNING Prevent tipping and falling for earthquakes or other shocks. To prevent personal injury or damage to the product caused by tipping over due to earthquakes or other shocks, make sure to install the product in a stable location and take measures to prevent falling.
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WARNING Do not place this product on a sloping or unstable cart, stand or table. Doing so could lead to falling or tipping and cause personal injury. Do not insert objects of any kind into the cabinet slots. It may cause electric shock, fire, or product failure.
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CAUTION Handling the power cord. Handle the power cord with care. Damaging the cord could lead to fire or electric shock. • When connecting the power cord to the product’s AC IN terminal, make sure the connector is fully and firmly inserted. •...
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CAUTION Incorrect usage of batteries can result in leaks or bursting. • Insert batteries matching the (+) and (–) signs on each battery to the (+) and (–) signs of the battery compartment. • Do not mix battery brands. • Do not combine new and old batteries. This can shorten battery life or cause liquid leakage of batteries.
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Recommended Use & Maintenance Recommended Use Ergonomics To realize the maximum ergonomic benefits, we recommend the following: • For optimum performance of the monitor, allow 20 minutes for warming up. Avoid reproduction of still patterns on the monitor for long periods of time to avoid image persistence (after image effects). •...
Setup Overview 1. Determine the installation location WARNINGN Please refer to “WARNING 7”, “WARNING 8”, “WARNING 9”, “WARNING 10”, and “WARNING 11”. NOTEN To avoid scratching the LCD panel, always place a soft cloth, such as a blanket that is larger than the monitor’s screen area, on the table before laying the monitor face down when installing the monitor stand or mounting accessories.
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4. Connect the supplied power cord NOTEN • Make sure that enough power is supplied to the monitor. Refer to “Power Supply” in the specification. • Connect the power cord to the monitor before plugging it into the power outlet. 1.
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9. Adjust the picture settings • When using video input terminals (HDMI1, HDMI2, HDMI3, Media Player), adjustment is not required. • When using an HDMI input terminal, select the appropriate setting between [Mode 0], [Mode 1], and [Mode 2] in [EDID] under [HDMI Settings] in the [Setup] OSD menu.
• Depending on the environment, the mounting location may weaken due to natural degradation. Regularly ask the qualified personnel to inspect the mounting location and carry out maintenance. NEC Display Solutions assumes no responsibility regarding any damage that may be caused by inadequate installation, misuse, modification of the product, natural disasters, or other such causes.
• Use screws of the sizes mentioned below to fix the brackets to the monitor. Tighten the screws securely. Screw Size Bracket Hole No Thread Recommended Fasten Force E328 2.3 mm E438 E498 13-15 mm ≤ Ø 8.5 mm 4 mm 390-520 N•cm...
Installing a safety wire When installing the monitor to a wall or a ceiling, use commercially-available wall or ceiling mounting brackets, but also a safety wire. WARNINGN Please refer to “WARNING 9”. CAUTIONN Please refer to “CAUTION 7”. When attaching the safety wire to the monitor’s handle, use the handle locations shown in the figure below. (Fasten Force: 120 - 190 N•cm) Possible locations for the handles used to attach the safety wire Attach the safety wire to the handles shown in the figure below.
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Orientation The monitor cannot be used in the portrait orientation. WARNINGN Do not install it in the portrait orientation. Otherwise, it may cause a malfunction. WARNINGN Do not install the monitor upside down. The monitor cannot be used when inclined 10° or more. WARNINGN Installing the monitor at an angle of 10°...
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Ventilation Requirements When mounting the monitor in an enclosed space or recessed area, leave adequate room between the monitor and the enclosure to allow heat to disperse, as shown below. 300 mm 600 mm 100 mm ≤ 40°C NOTEN The maximum environmental operating temperature of the monitor is 40 °C. This monitor has internal temperature sensors.
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3. Install the commercially-available mounting brackets. E658/E558 4 installations holes M6 (E558/E658) 200 mm (E558) 400 mm (E658) 400 mm (E558) 600 mm (E658) E498/E438/E328 4 installations holes M6 (E328/E438/E498) 100 mm (E328) 200 mm (E438/E498) 100 mm (E328) 400 mm (E438/E498) English - 18...
The monitor can only be used in the landscape orientation with the table top stand. Table top stand E658 ST-55E (screws are included) E558 E498 E438 ST-32E2 (screws are included) E328 Table Blanket E658/E558 Stand screw x 4 M5 (17 mm) E498/E438/E328 Stand screw x 4...
Parts Names and Functions Chapter 2 This Chapter IncludesN "Control Panel" on page 21 > "Terminal Panel" on page 22 > "Wireless Remote Control" on page 23 > English - 20...
Control Panel Button (power button) Switches between power on and standby. MENU/EXIT Button Opens the OSD menu when the OSD menu is closed. Returns to the previous OSD menu when the OSD menu is open. Arrow Keys/SET Button (input switch button) Central/SETN Operates as the setting button to execute the function selected when the OSD menu is open.
Terminal Panel LAN port (RJ-45) HDMI input terminals (HDMI1 (ARC)/HDMI2/HDMI3) Use the HTTP server function and a Web browser on a For connection to devices with digital video interface computer to manage the LAN settings of the monitor. complying with the HDMI standard. HDMI1 terminal also supports ARC (Audio Return Channel) for audio output.
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Wireless Remote Control PICTURE Button Selects the picture mode. Available picture modes are [Dynamic], [Standard], [Energy Savings], [Conferencing], [HighBright], [Custom], and [HDR Video]. p, q, t, u, OK (cursor buttons) Used to navigate inside and select the menus. VOL- Button (volume minus button) VOL+ Button (volume plus button) Increases or decreases the audio output level.
Connections Chapter 3 This Chapter IncludesN "Wiring Diagram" on page 25 > "Headphones Connection" on page 25 > "Connecting to a Personal Computer" on page 26 > "Connecting to a Media Device with HDMI" on page 27 > "HDMI-CEC Command" on page 29 >...
Wiring Diagram USB storage device Computer (stereo mini jack) Computer (D-sub) Video player (stereo mini-jack) Video player (component) Computer (HDMI) Video player Computer (RS-232C) (composite) Video player (HDMI) Power supply to external equipment: 5 AV amplifier V/3 A (max) Headphones Blu-ray or DVD player (HDMI) External NOTEN...
Connecting to a Personal Computer Connecting to a Computer with HDMI The monitor can be connected to and used with video players and computers equipped with an HDMI output. For more information, refer to the user’s manual of the player or the other devices. •...
Connecting to a Media Device with HDMI The monitor can be connected using a single HDMI cable to Blu-ray players, streaming media players, or game consoles for the highest picture and audio quality. 4K UHD content is shown when the connected media player also supports 4K content. Supports HDCP (High-bandwidth Digital Contents Protection) coding, a type of digital rights management that prevents high- definition content, in Blu-ray discs, DVDs and streaming media, from being copied or broadcast illegally.
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Enabling CEC 1. Connect an HDMI-CEC compatible device to the HDMI terminal. Press the HDMI button of the remote control. 2. Press the MENU button to open the OSD menu. 3. In the OSD menu, go to [Setup] -> [HDMI Settings] -> and select [On] in [CEC]. 4.
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HDMI-CEC Command Connect an HDMI-CEC compatible device to the HDMI terminal. OSD menu HDMI-CEC Explanation Setting command name One Touch Play When an HDMI-CEC compatible deviceis HDMI1 (Consumer turned on, the monitor connected to Setup Electronics the device with an HDMI cable also Auto Turn Off Control) automatically turns on.
Internal Video Sources Media Player The internal Media Player will play audio and video files that are stored on a USB storage device. See page page 40 instructions on using the Media Player. Compatible USB Storage Devices If the USB storage device connected to the monitor is not recognized, check its format. The USB storage device used with the Media Player should be in the FAT32 or FAT16 format.
Connecting a USB Device Connect a USB storage device to the USB Type-A of the monitor as shown in the figure below to display images and videos using the Media Player function. CAUTIONN Please refer to “CAUTION 2”. USB Type-A port NOTEN •...
Basic Operation Chapter 4 This Chapter IncludesN "Power On and Off Modes" on page 33 > "Operating Range for the Remote Control" on page 35 > "Showing the Information OSD" on page 36 > "Switching Between Sound Modes" on page 36 >...
Power On and Off Modes Power indicator status The monitor operates as follows in On mode when no signal is input from an external device. Mode Normal operation Auto power save mode Auto standby mode (On mode) (energy-saving mode) (energy-saving mode) Power indicator Lit blue Flashing red...
When [LAN] is selected for control and [Power supply] is set to [Off] Home mode • When no signal is input, “No signal” is displayed and the monitor enters the auto power save mode after a while. • During auto power save mode, the monitor enters the auto standby mode if no LAN signal is received for 3 minutes. If a LAN signal is input during auto standby mode, the auto power save mode is not resumed.
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Operating Range for the Remote Control Point the top of the remote control toward the monitor’s remote control sensor during button operation. Use the remote control within a distance of about 7 m (23 ft.) from the remote control sensor, or within a horizontal and vertical angle of 30°...
Showing the Information OSD The Information OSD provides information such as the selected video input terminal, resolution, and IP address. Press the INFO button of the remote control to bring up the information OSD. HDMI1 Input name 1080p@60Hz Resolution IP ADDRESS : 192.xxx.x.xx SDR / HDR information IP address* * When [Information OSD] is set to [On]:...
Setting the Aspect Ratio Press the ASPECT button of the remote control to change the Aspect Ratio setting between Normal, 1:1, Full, and Zoom. NOTEN This setting cannot be changed when [Media Player] is selected for the input signal. Normal Full Zoom The aspect ratio of...
OSD (On-Screen Display) Controls The monitor features an OSD (On-Screen Display) function that allows the user to easily adjust the screen. By operating the menu displayed at the top of the screen, you will be able to adjust the brightness and the other screen settings. OSD screen structure The OSD screen is composed of the following elements.
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The function of each OSD menu element is briefly explained below. For more details on the content of the menu, see “OSD Controls List” (page 71). Video settingsN Select one of the default picture modes, manually adjust the color settings, adjust the aspect ratio, and adjust the other settings related to the image.
Using the Media Player Menu Slideshow Operation The Media Player plays image, video, and music files located on a USB storage device connected to the USB • Select files using the p, q, t, u buttons and press the Type-A port of the monitor (page 22).
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Video and Music Operations Other functions • Select to view the playlist of files. • Select files using the p, q, t, u buttons of the remote You can also select the files to play from the list. control and press the button to start playback.
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Data Format for USB Supported file system FAT16 (max 2 GB), FAT32 (max 4 GB) Max folder level Max number of photos Photo mode File extension Data format Min resolution (H x V) of Max resolution (H x V) of image image JPEG, JPG, JPE...
Advanced Operation Chapter 5 This Chapter IncludesN "Creating a Power Schedule" on page 44 > "Using Picture Modes" on page 45 > "Setting Security and Locking the Monitor Controls" on page 46 > "Locking the Button Controls" on page 47 >...
Creating a Power Schedule The schedule function allows the monitor to automatically switch between power on and standby mode at different times. To program the scheduleN HDMI1 1. Enter the [SCHEDULE] menu in the OSD menu. Schedule a. Use the p/q buttons of the remote control to select [Current Sleep Timer Power On Time settings].
Using Picture Modes There are different picture modes available. They have been configured for different applications as described in the “Picture Mode Types” table below. To change picture modesN In the OSD menu, go the [Video] -> [Picture Mode], or press the PICTURE button of the remote control to select a mode. HDR Video ->...
Setting Security and Locking the Monitor Controls Under normal operation, the monitor can be controlled by any person using the remote control or the monitor control panel. You can prevent unauthorized use and changes to the monitor settings by enabling the security and lock settings. The security and locking functions covered in this section are: •...
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Locking the Button Controls The lock settings prevent the monitor from responding to button presses on the remote control or monitor control panel. When locking the button controls, some buttons can be configured to remain unlocked. Locking and unlocking the button controls do not require a password.
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Locking the Remote Control Buttons The [IR Lock Settings] prevent the monitor from being controlled using the remote control. HDMI1 Setup Input Labels Key Lock Settings Mode 1 IR Lock Settings Mode 2 Power supply LED Indicator Mute Settings Thermal Management Signal Information Move Select...
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External Control Chapter 6 This Chapter IncludesN "Controlling the Monitor via RS-232C" on page 50 > "Controlling the Monitor via LAN" on page 51 > "HTTP Browser" on page 52 > "Commands" on page 55 > Connecting an external device There are two options to connect an external device to control the monitor.
Controlling the Monitor via RS-232C This monitor can be controlled by connecting a personal computer with an RS-232C terminal to the RS-232C terminal of the monitor with a commercially-available RS-232C crossover cable. The following operations are possible. • Turning the monitor on or putting it into standby. •...
Pin Assignment RS-232C input / output Pin No. Name D-sub 9-pin (monitor side) This monitor uses RXD, TXD and GND lines for RS-232C control. Controlling the Monitor via LAN The monitor is equipped with a LAN port (RJ-45). Connecting the monitor to a network allows you to receive email notifications from the monitor and control the monitor from a computer via a network.
Network Settings http://<Address IP of the monitor> NOTEN • The control software can be downloaded from the NEC Display website. • By default, the IP address of the monitor is set automatically. After a reset, the IP address is obtained automatically.
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Screen Adjustment Using a Browser Access the following address to show HOME. Click the links on the left-hand column on the HOME screen to access the setting screens. http://<Address IP of the monitor> The default login password is “admin”. OSD Menu Settings in the Monitor Web Controls The functions related to the network can be configured the same way as in the OSD menu using the links below.
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Network Settings Click on “NETWORK” on the left-hand column on the HOME screen to enter the setting screen. INPUT SOURCE: HDMI1 STATUS PROTOCOL NETWORK SETTINGS INTERFACE NAME NETWORK DHCP IP ADDRESS 192.168.0.10 SYSTEM SUBNET MASK 255.255.255.0 LOGOUT DEFAULT GATEWAY 0.0.0.0 DNS PRIMARY 0.0.0.0 DNS SECONDARY...
Commands Connecting the monitor to a computer via RS-232C or to a network via LAN allows for the transmission of commands to the monitor, providing remote control of the monitor from a connected device. Instructions for each command format can be found in “External_Control.pdf”...
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Troubleshooting Chapter 7 This Chapter IncludesN "When a problem occurs with the monitor���" on page 57 > "Nothing is displayed���" on page 57 > "The image is not displayed correctly���" on page 58 > "An instruction or caution screen is displayed���" on page 59 >...
When a problem occurs with the monitor... In such a case, refer to the following. Nothing is displayed... Symptom Condition Cause and solution Reference Nothing is displayed The power indicator is off Check that the power cord is properly connected. P.11 on the screen.
In such a case, see the “Precautions regarding display installation and connection” in the NEC Display Solutions Website. Display the OSD menu and check the following settings. P.38 ●...
An instruction or caution screen is displayed... Symptom Cause Solution Reference A caution message is The signal cable may not be connected Connect properly the signal cable to P.25 displayed on the screen.* properly to the input or output terminals the input and output terminals of the of the monitor or the computer.
Others (when connected via RS-232C or LAN) Symptom Cause and solution Reference Control via RS-232C is Check that the RS-232C crossover cable is correctly connected. P.50 not available. Control via LAN is not Check that the LAN cable (Cat.5 or higher) is correctly connected. P.51 available.
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Specifications Chapter 8 This Chapter IncludesN "Compatible Signal List" on page 62 > "E328" on page 64 > "E438" on page 65 > "E498" on page 66 > "E558" on page 67 > "E658" on page 68 > English - 61...
Compatible Signal List HDMI video Refresh rate Resolution Component (Hz) E328 E438 E498 E558 E658 640 x 480p ● ● 720 x 480i ● ● 720 x 480p ● ● 720 x 576i ● ● 720 x 576p ● ●...
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HDMI PC Refresh rate Resolution (Hz) E328 E438 E498 E558 E658 E328 E438 E498 E558 E658 720 x 400 ● ● 640 x 480 ● ● ● ● 800 x 600 ● ● 1024 x 768 ● ● 1280 x 720 ●...
E328 Size (display size) 32”/801.3 mm diagonal Type of LCD Active Matrix Color TFT LCD Viewable Size 698.40 x 392.85 mm Resolution 1920 x 1080 Pixel Pitch 0.364 mm Color Approx. 16.77 million colors (depends on the video card) Brightness 350 cd/m (Max.) (@25 °C)
E438 Size (display size) 43”/108.0 cm diagonal Type of LCD Active Matrix Color TFT LCD Viewable Size 941.18 x 529.42 mm Resolution 3840 x 2160 Pixel Pitch 0.245 mm Color Over 1073 million colors Brightness 350 cd/m (Max.) (@25 °C) 31 - 83 kHz (analog input) Horizontal 15.625/15.734 kHz, 31 - 136 kHz (digital input)
E498 Size (display size) 49”/1232 mm diagonal Type of LCD Active Matrix Color TFT LCD Viewable Size 1073.80 x 604.00 mm Resolution 3840 x 2160 Pixel Pitch 0.280 mm Color Over 1073 million colors Brightness 350 cd/m (Max.) (@25 °C) 31 - 83 kHz (analog input) Horizontal 15.625/15.734 kHz, 31 - 136 kHz (digital input)
E558 Size (display size) 55”/1388 mm diagonal Type of LCD Active Matrix Color TFT LCD Viewable Size 1209.60 x 680.40 mm Resolution 3840 x 2160 Pixel Pitch 0.315 mm Color Over 1073 million colors Brightness 350 cd/m (Max.) (@25 °C) 31 - 83 kHz (analog input) Horizontal 15.625/15.734 kHz, 31 - 136 kHz (digital input)
E658 Size (display size) 65”/1639 mm diagonal Type of LCD Active Matrix Color TFT LCD Viewable Size 1428.48 x 803.52 mm Resolution 3840 x 2160 Pixel Pitch 0.372 mm Color Over 1073 million colors Brightness 350 cd/m (Max.) (@25 °C) 31 - 83 kHz (analog input) Horizontal 15.625/15.734 kHz, 31 - 136 kHz (digital input)
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Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. NaViSet is a trademark or registered trademark of NEC Display Solutions, Ltd. in Japan and other countries. Blu-ray is a trademark of Blu-ray Disc Association.
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This free software is an advanced and powerful network-based control, monitoring and asset management system for NEC Display monitors and projectors. The software is available for Microsoft Windows and macOS. The latest version of the NaViSet Administrator software is available on the NEC Display Solutions Website. English - 70...
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"Audio Settings" on page 74 > "Setup" on page 75 > "Control Settings" on page 77 > "Media Player" on page 78 > "Schedule" on page 79 > See the NEC Display Solutions Website for the default values. English - 71...
Ratio” in this manual. NOTEN • [Zoom] cannot be used when a 4K signal is input. (E438/E498/E558/E658) • [Zoom] cannot be used when an FHD signal is input. (E328) Normal Maximizes the size without changing the aspect ratio. Shows the image in a 1 by 1 pixel format. (If the input resolution is higher than the recommended resolution, the image will be scaled down to fit the screen).
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Video Color Temperature Adjusts the color temperature of the entire screen. A low color temperature will result in a reddish screen. A high color temperature will make the screen bluish. If a temperature needs further adjustment, the individual R/G/B/ levels of the white point can be adjusted.
Audio Settings Audio Sound Mode Set pre-configured audio settings suitable for various environments where the monitor may be used, or customize settings to your preference. Standard Standard sound setting. Music Optimized settings for music playback or audio in conference rooms. Movie Surround sound for clarity in retail stores and other signage applications.
Setup Setup OSD Settings Language Select the language used in the OSD. Transparency Set the transparency level of the OSD menu between 30%, 50%, 70% and Off. The higher the percentage, the more transparent is the OSD menu. Information OSD Displays or hides the Information OSD.
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Setup VGA Options Enabled when a VGA signal is input. VGA Mode Select [RGB] or [YPbPr] depending on the signal received into the VGA input terminal. Auto Adjust Automatically adjusts settings such as the image position. H.Position Adjusts the horizontal position of the screen. Press the u button to move the screen to the right or the t button to move it to the left.
Control Settings Control Settings Control Interface NOTEN Only one method, LAN or RS-232, can be used at the same time. Sets network (LAN) control. RS-232C Sets RS-232C control. Network Settings Configures the network settings of the monitor. DHCP OnN Obtains the network settings from the DHCP server on the network. OffN Sets fixed networks settings.
Media Player Media Player USB Demo Mode Photos (still pictures), music and video files saved in the “NDS_DEMO” folder in the USB storage device can be played automatically. You can select the types of files to play in the USB Demo Mode. NOTEN Enabling USB Demo Mode To enable the USB Demo Mode, [Energy Mode] in the [Setup] menu must be set to [Retail].
Schedule Schedule Sleep Timer Sets the time until the monitor turns off automatically. Off, 10 minutes, 15 minutes, 30 minutes, 60 minutes, 90 minutes, 120 minutes, 180 minutes, 240 minutes can be selected. Current Time settings Sets the current time. NOTEN If the monitor remains for two weeks or more with the power cord unplugged, the clock will not show the correct time.
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"About Conversion Cables Used with the AV Terminal" on page 83 > NEC DISPLAY SOLUTIONS is strongly committed to environmental protection and sees recycling as one of the company’s top priorities in trying to minimize the burden placed on the environment. We are engaged in developing environmentally friendly products, and always strive to help define and comply with the latest independent standards from agencies such as ISO (International Organization for Standardization) and TCO (Swedish Trades Union).
Dedicated recycling sites ensure that environmentally harmful components are properly handled and securely disposed. To ensure the best recycling of our products, NEC DISPLAY SOLUTIONS offers a variety of recycling procedures and gives advice on how to handle the product in an environmentally sensitive way, once it has reached the end of its life.
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WEEE Mark (European Directive 2012/19/EU and amendments) Disposing of your used productN In the European Union EU-wide legislation as implemented in each Member State requires that used electrical and electronic products carrying the mark (left) must be disposed of separately from normal household waste. This includes monitors and electrical accessories, such as signal cables or power cords.
About Conversion Cables Used with the AV Terminal Use a commercially-available video cable with a 4-contact mini jack (φ3.5 mm) at one extremity for conversion cables to connect to the AV terminal. Check the wiring specification of the cable in advance and choose a proper cable. NOTEN *Different wiring specifications may exist for 4-contact mini jack cables.