Epson XP-830 Series User Manual
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Epson XP-830 Series User Manual

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User's Guide
NPD5240-00 EN

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  • Page 1 User's Guide NPD5240-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved.

  • Page 4: Table Of Contents

    Loading Paper in the Rear Paper Feed Slot..33 Using Epson iPrint..... . . 79 Using AirPrint.
  • Page 5 Conserving Black Ink when the Black Ink Is Using Epson iPrint..... . 100 Low (for Windows Only)....134...
  • Page 6 Colors....... 178 Epson Print CD......160 Banding Appears at Intervals of Approximately 2.5 cm.
  • Page 7 Technical Support Web Site....205 Contacting Epson Support....205 Cannot Send or Receive Faxes....187 Cannot Send Faxes.

  • Page 8: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

  • Page 9: Descriptions Used In This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.10.x. The content displayed on the screens varies depending on the model and situation.

  • Page 10: Important Instructions

    User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏...

  • Page 11: Advisories And Warnings For Setting Up/Using The Printer

    User's Guide Important Instructions Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏...

  • Page 12: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

  • Page 13: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeds originals automatically. Feeder) ADF cover Open when removing originals jammed in the ADF. ADF edge guide Feeds originals straight into the printer. Slide to the edges of the originals. ADF input tray Supports loaded originals.
  • Page 14 User's Guide Printer Basics Front cover Open to load paper in the paper cassette. Output tray Holds the ejected paper. When you start printing, this tray is ejected automatically. If you select Yes on the screen displayed when the printer is turned off, it is stored automatically.
  • Page 15 User's Guide Printer Basics Document cover Blocks external light while scanning. Scanner glass Place the originals. Memory card slot Insert a memory card. External interface USB port Connects an external storage device or a PictBridge capable device. Rear paper feed slot Load one sheet of paper at a time by hand.
  • Page 16 User's Guide Printer Basics AC inlet Connects the power cord. Rear cover Remove when removing jammed paper. Vent Releases heat from the inside of the printer. Vents are on the bottom right, bottom left, and on the right-hand side. Do not cover the vents when placing the printer.

  • Page 17: Control Panel

    User's Guide Printer Basics Control Panel You can change the angle of the control panel. Note: ❏ When turning on the printer, the control panel rises automatically. When turning on the next time, the panel rises to the same angle as the last time you turned the power off. ❏...
  • Page 18 User's Guide Printer Basics Guide to the Home Screen The following icons and menus are displayed on the home screen. Copy Enters Copy mode that allows you to copy a document. Print Photos Enters Print Photos mode that allows you to print photos on your memory card. Scan Enters Scan mode that allows you to scan a document or a photo.
  • Page 19 User's Guide Printer Basics “Scanning Using the Control Panel” on page 92 & “Faxing” on page 102 & “Copying Photos” on page 88 & “Printing in Various Layouts” on page 55 & “Copying on a CD/DVD Label” on page 90 &...

  • Page 20: Entering Characters

    User's Guide Printer Basics ❏ Open the document cover to place an original. ❏ Place originals on the ADF. Related Information “Menu Options for Guide Functions” on page 148 & Entering Characters To enter numbers, characters or symbols for network settings, sending a fax, or for creating contact list for faxing, use the keyboard on the LCD screen.
  • Page 21 User's Guide Printer Basics Icons Descriptions Done Closes the keyboard screen and displays a confirmation screen, or moves to the next screen. Displays "1", and then displays symbols when the button is pressed twice or more. Displays and switches numbers and characters between "ABC" (uppercase characters), "abc" (lowercase characters), and "2"...

  • Page 22: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 23: Available Paper And Capacities

    User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) 2-Sided Borderless Printing Printing Paper Paper Rear Cassette 1 Cassette 2 Paper Feed Slot Epson Bright White –...
  • Page 24 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Only printing from computer is available. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Commercially Available Paper...

  • Page 25: List Of Paper Types

    These paper types are compatible with Exif Print and PRINT Image Matching when printing from the printer driver. For more details, see the documentation provided with the Exif Print or PRINT Image Matching compatible digital camera. For smart devices, these media types can be selected when printing using Epson iPrint. Loading Paper in the Paper Cassette 1 You can load small size photo paper.
  • Page 26 User's Guide Loading Paper 1. Raise the control panel. 2. Open the front cover until it clicks. 3. Check that the printer is not operating, and then pull out paper cassette 1. Paper cassette 1 has an alignment mark that allows you to locate it easily. Important: If paper cassette 1 is too far inside the printer, turn the printer off and on again.
  • Page 27 User's Guide Loading Paper 5. Slide the front edge guide to the paper size you want to use. 6. With the printable side facing down, load paper against the front edge guide. Important: ❏ Make sure the paper does not extend beyond the triangle symbol at the end of the cassette. ❏...
  • Page 28 User's Guide Loading Paper Follow the instructions supplied with the stickers to load one sheet of Photo Stickers. Do not load the loading support sheets into this product. 7. Slide the right edge guide to the edge of the paper. 8.

  • Page 29: Loading Paper In The Paper Cassette 2

    User's Guide Loading Paper 10. Select the paper size and then select the paper type on the next screen. 11. Check the paper settings you selected, and then press Done. Note: ❏ You can also display the paper size and paper type settings screen by selecting the paper source in the following menus.
  • Page 30 User's Guide Loading Paper 3. Check that the printer is not operating, and then pull out paper cassette 2. 4. Slide the edge guides to their maximum position. 5. Slide the front edge guide to the paper size you want to use. 6.
  • Page 31 User's Guide Loading Paper Important: ❏ Make sure the paper does not extend beyond the triangle symbol at the end of the cassette. ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
  • Page 32 User's Guide Loading Paper 7. Slide the right edge guide to the edge of the paper. 8. Insert paper cassette 2. 9. Check the paper size and paper type settings displayed on the control panel. To use the settings, press Confirm.

  • Page 33: Loading Paper In The Rear Paper Feed Slot

    User's Guide Loading Paper Loading Paper in the Rear Paper Feed Slot You can load a single sheet of all types of supported paper in the rear paper feed slot. You can also load thick paper (up to 0.6 mm thick) and pre-punched paper, which cannot be loaded in the paper cassette. However, even if the thickness is within this range, some paper may not be fed correctly depending on the hardness.
  • Page 34 User's Guide Loading Paper 5. Slide out the edge guides. 6. Load a single sheet of paper at the center of the rear paper feed slot with the printable side facing up, and then insert it approximately 5 cm into the printer. Note: When loading 10×15 cm (4×6 in.) size paper, align it with the paper size indicator on the paper support, and the paper is inserted approximately 5 cm into the printer.
  • Page 35 User's Guide Loading Paper ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top and bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 7. Slide the edge guides to the edges of the paper. 8.

  • Page 36: Placing Originals

    User's Guide Placing Originals Placing Originals Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support. You can scan multiple originals and both sides of the originals at the same time with the ADF. Available Originals for the ADF Place the originals in the ADF to automatically scan both sides of the originals.
  • Page 37 User's Guide Placing Originals 2. Open the ADF input tray and extend the ADF output tray extension. 3. Slide out the ADF edge guide. 4. Place the originals face-up in the ADF, and then slide the ADF edge guide to the edge of the originals. Important: ❏...

  • Page 38: Placing Originals On The Adf For 2-Up Copying

    User's Guide Placing Originals Placing Originals on the ADF for 2-up Copying When you select A4, 2-up Copy as the layout setting, make sure the orientation of the original matches the document orientation setting. ❏ For portrait documents: Place the original in the ADF as shown, and then select Portrait as the Document Orientation setting.
  • Page 39 User's Guide Placing Originals 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: A range of 1.5 mm from the edges of the scanner glass is not scanned. ❏...
  • Page 40 ❏ To copy a CD/DVD label, place the CD/DVD in the center of the scanner glass. If the CD/DVD is not placed exactly in the center, the positioning is automatically adjusted. ❏ If you are scanning using Full Auto Mode or thumbnail preview in EPSON Scan, place the original 4.5 mm away from the corner mark of the scanner glass.

  • Page 41: Inserting A Memory Card

    User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD miniSDHC microSD* microSDHC microSDXC SDHC SDXC Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information “Supported Memory Card Specifications” on page 197 &...
  • Page 42 User's Guide Inserting a Memory Card Important: Do not try to force the card all the way into the slot. It should not be fully inserted. 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost.
  • Page 43 User's Guide Inserting a Memory Card Related Information “Accessing a Memory Card From a Computer” on page 204 &...

  • Page 44: Loading A Cd/Dvd For Printing

    ❏ Depending on the CD/DVD type or printing data, smearing may occur. Try making a test print on a spare CD/ DVD. Check the printed surface after waiting for one full day. ❏ Compared to printing on genuine Epson paper, the print density is lowered to prevent ink from smearing on the CD/DVD. Adjust the print density as necessary.
  • Page 45 User's Guide Loading a CD/DVD for Printing Note: When the output tray is ejected, check that there is no paper on the tray, and then close it by pressing the button or pushing it with your hand. 1. Send print data from a computer, or select a menu to print on the CD/DVD and follow the on-screen instructions on the control panel.
  • Page 46 “CD/DVD Handling Precautions” on page 44 & “Printing Photos from a Memory Card onto a CD/DVD Label” on page 49 & “Printing a CD/DVD Label with Epson Print CD” on page 78 & “Copying on a CD/DVD Label” on page 90 &...

  • Page 47: Removing A Cd/Dvd

    User's Guide Loading a CD/DVD for Printing Removing a CD/DVD 1. Remove the CD/DVD tray when it is ejected automatically after printing, and then remove the CD/DVD from the tray. 2. Touch OK. 3. Insert the CD/DVD tray back into the slot on the bottom of the printer. Important: After printing is finished, make sure you remove the CD/DVD tray and store it at the bottom of the printer.

  • Page 48: Printing

    User's Guide Printing Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. Important: ❏ When loading in the paper cassette, make the paper settings on the control panel. ❏ When loading in the rear paper feed slot, do not load paper now. When you select the rear paper feed slot as the paper source setting, and then press the button, the printer will prompt you to load paper.

  • Page 49: Printing Photos From A Memory Card Onto A Cd/Dvd Label

    User's Guide Printing 5. Set the number of copies using - or +. When printing more than one photo, select a photo using , and then repeat this procedure. Note: ❏ If you want to show a photo without indicators, such as buttons when one photo is displayed on a screen, press anywhere on the screen except for the buttons.

  • Page 50: Printing Photos From A Memory Card With Handwritten Notes

    User's Guide Printing 5. Select a photo, set the number of copies, and then press Proceed. When placing photos manually for CD/DVD 4-up, after displaying the photo you want to print using , press Place Photo. If you want to leave a blank space, press Leave Blank.
  • Page 51 User's Guide Printing First select a photo and print a template on plain paper. Write or draw on the template and then scan it with the printer. You can then print the photo with your own personal notes and drawings. 1.

  • Page 52: Printing Original Writing Paper And Calendars

    User's Guide Printing Related Information “Inserting a Memory Card” on page 41 & “Menu Options for Printing from the Control Panel” on page 56 & “Loading Paper in the Paper Cassette 2” on page 29 & “Loading Paper in the Paper Cassette 1” on page 25 &...

  • Page 53: Printing Original Envelopes

    User's Guide Printing Related Information “Loading Paper in the Paper Cassette 2” on page 29 & “Loading Paper in the Rear Paper Feed Slot” on page 33 & “List of Paper Types” on page 25 & “Inserting a Memory Card” on page 41 &...
  • Page 54 User's Guide Printing 1. Enter More Functions from the home screen. 2. Select Personal Stationery. 3. Select Origami. 4. Select Origami Envelope. 5. Select the image you want to print on the envelopes. 6. Change the image position and the fold line settings as necessary. 7.

  • Page 55: Printing Photos Using Other Features

    User's Guide Printing 4. Set the number of copies, and then press the button. The following instruction sheet is printed. 160mm 115mm 5. Lay the instruction sheet on top of the envelope diagram, and then fold them together following the instructions on the instruction sheet.

  • Page 56: Panel

    User's Guide Printing Printing a Coloring Book You can print a coloring sheet by extracting only the outline of photos or illustrations. This allows you to create unique coloring books. Note: Unless they are being used for personal use (at home or other restricted areas), you need permission from the copyright holder when using copyright protected originals to create a coloring book.
  • Page 57 User's Guide Printing ❏ Cancel Browse Cancels sorting photos and displays all the photos. Select Photos ❏ Select All Photos Selects all the photos on the memory card and sets the number of prints. ❏ Cancel Photo Selection Returns the number of prints of all photos to 0 (zero). Select Location ❏...
  • Page 58 User's Guide Printing Fix Red-Eye Fixes red-eye in photos. Corrections are not applied to the original file, only to the printouts. Depending on the type of photo, parts of the image other than the eyes may be corrected. Brightness Adjusts the brightness of the image. Contrast Adjusts the difference between the brightness and darkness.

  • Page 59: Paper Settings

    User's Guide Printing Date Select the format used to print the date on photos for photos that include the date the photos were taken or the date they were saved. The date is not printed for some layouts. Print Info. On Photos ❏...

  • Page 60: Printing From A Computer

    User's Guide Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations differ depending on the application. See the application's help for details. 1.

  • Page 61: Printing Basics - Mac Os X

    User's Guide Printing 6. Make the following settings. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Borderless: Select to print with no margins around the image. In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper.
  • Page 62 User's Guide Printing 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or to expand the print window. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Presets: Select when you want to use the registered settings. ❏...
  • Page 63 Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 64: Printing On 2-Sides

    Printing on 2-Sides - Windows Note: ❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 65 User's Guide Printing 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual (Short-edge binding) from 2-Sided Printing on the Main tab. 5.

  • Page 66: Printing Several Pages On One Sheet

    User's Guide Printing 7. Set the other items as necessary. 8. Click Print. Related Information “Loading Paper in the Paper Cassette 1” on page 25 & “Loading Paper in the Paper Cassette 2” on page 29 & “Printing Basics - Mac OS X” on page 61 &...

  • Page 67: Printing To Fit The Paper Size

    User's Guide Printing “Loading Paper in the Rear Paper Feed Slot” on page 33 & “Printing Basics - Windows” on page 60 & Printing Several Pages on One Sheet - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3.
  • Page 68 User's Guide Printing 3. Access the printer driver window. 4. Make the following settings on the More Options tab. ❏ Document Size: Select the paper size you set in the application. ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is selected automatically.

  • Page 69: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing Printing Multiple Files Together (for Windows Only) Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as layout, print order, and orientation. Note: To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab.

  • Page 70: Printing One Image On Multiple Sheets To Create A Poster (For Windows Only)

    User's Guide Printing Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available for borderless printing.
  • Page 71 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 72 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 73 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 74 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 75 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 76: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 152 &...

  • Page 77: Printing A Reduced Or Enlarged Document

    User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.

  • Page 78: Printing Photos Using Epson Easy Photo Print

    Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details. Note: ❏...

  • Page 79: Printing From Smart Devices

    CD/DVD or CD/DVD Premium Surface as the Media Type on the Print Settings menu. ❏ On some applications, you may need to specify the tray type. Select Epson Tray Type 2. The setting name may vary slightly depending on the application.
  • Page 80 Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes.

  • Page 81: Using Airprint

    1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.

  • Page 82: Printing From A Digital Camera

    User's Guide Printing Printing from a Digital Camera Note: ❏ You can print photos directly from a PictBridge-compatible digital camera. For more details on making operations on your camera, see the documentation provided with your camera. ❏ Usually digital camera settings are given priority; however, in the following situations, the printer settings are given priority.

  • Page 83: Printing From A Digital Camera Connected Wirelessly

    User's Guide Printing “Loading Paper in the Paper Cassette 2” on page 29 & “Menu Options for Photo Adjustment and Zoom” on page 57 & “Menu Options for Paper and Print Settings” on page 58 & Printing from a Digital Camera Connected Wirelessly You can wirelessly print photos from digital cameras that support the DPS over IP standard (from here on referred to as PictBridge (wireless LAN)).

  • Page 84: Canceling Printing

    User's Guide Printing Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏...

  • Page 85: Copying

    User's Guide Copying Copying Copying Basics 1. Load paper in the printer. Important: ❏ When loading in the paper cassette, make the paper settings on the control panel. ❏ When loading in the rear paper feed slot, do not load paper now. When you select the rear paper feed slot as the paper source setting, and then press the button, the printer will prompt you to load paper.

  • Page 86: Menu Options For Copy Mode

    User's Guide Copying Menu Options for Copy Mode Note: Available menus vary depending on the layout you selected. The number of copies Enter the number of copies. Preview Shows a scanned image to preview the copy results. Color Copies the original in color. B&W Copies the original in black and white (monochrome).

  • Page 87: Document Type

    User's Guide Copying ❏ A4, Book/2-up Copies two A4 facing pages of a book and so on onto a single sheet of A4 size paper in 2-up layout. ❏ Book/2-Sided Copies two separate pages of a book and so on onto both sides of a single sheet of paper. Only available when 1>2-Sided is selected as the 2-sided copying setting.

  • Page 88: Copying Photos

    User's Guide Copying Select the quality for copying. Selecting Best provides higher quality printing, but the printing speed may be slower. Document Orientation Select the orientation of your original. Binding Direction Select the binding position of the originals. Binding Margin Select the binding position of the copies.

  • Page 89: Menu Options For Copy/Restore Photos

    “Menu Options for Copy/Restore Photos” on page 89 & Menu Options for Copy/Restore Photos Photo Adjustments Selecting PhotoEnhance as the Enhance setting enhances the image automatically by using Epson's unique image analysis and image processing technology. Filter Copies in monochrome.

  • Page 90: Copying On A Cd/Dvd Label

    User's Guide Copying Copying on a CD/DVD Label You can copy a disc label or a square original such as a photo onto a CD/DVD label. Important: Do not load a CD/DVD into the printer until you are instructed to do so. 1.

  • Page 91: Menu Options For Copy To Cd/Dvd

    User's Guide Copying Menu Options for Copy to CD/DVD Outer, Inner Specify the print range. Up to 120 mm for the outer diameter, and a minimum of 18 mm for the inner diameter can be specified. Depending on the setting, the CD/DVD or CD/DVD tray may get dirty. Set the range to fit the printable area of your CD/DVD.

  • Page 92: Scanning

    & Scanning to the Cloud You can send scanned images to could services using the Scan to Cloud feature. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1.

  • Page 93: Scanning To A Computer

    You can save the scanned image to a computer. Important: Make sure you have installed EPSON Scan and Epson Event Manager on your computer before using this feature. 1. Place the originals. When scanning 2-sided originals, place them on the ADF.

  • Page 94: Scanning To A Computer (Wsd)

    User's Guide Scanning Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. See the Network Guide for more details.

  • Page 95: Scanning From A Computer

    Resets the scan settings to their defaults. Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item. Scanning Basics This section uses EPSON Scan's Home Mode to explain the basics of scanning. The operation work flow is the same in other scanning modes.
  • Page 96 User's Guide Scanning 3. Select Home Mode from the Mode list. 4. Make the following settings. ❏ Document Type: Select the type of the original you want to scan. ❏ Image Type: Select the color type of the image you want to scan. Although this is automatically selected by the Document Type setting, you can change the setting.

  • Page 97: Scanning Using Advanced Features

    Scanning Using Advanced Features Scanning at Specified Sizes (Office Mode) You can scan originals at the specified size without previewing the image. By using the ADF, you can scan many documents rapidly. Select Office Mode from the Mode list in EPSON Scan.
  • Page 98 Scanning by Adjusting the Image Quality (Professional Mode) You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan.
  • Page 99 User's Guide Scanning Note: ❏ If you want to scan using the ADF, select ADF - Single-sided or ADF - Double-sided as the Document Source. When previewing 2-sided documents, only the front side is scanned. ❏ If you place originals in the ADF and click Preview, the first page of the originals is ejected. Place the first page back on top of the rest of the pages, load all of the originals into the ADF, and then click Scan.

  • Page 100: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 101 User's Guide Scanning Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.

  • Page 102: Faxing

    User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems. ❏...
  • Page 103 User's Guide Faxing Related Information “Setting the Line Type” on page 105 & Connecting to DSL or ISDN Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the printer.

  • Page 104: Checking Whether You Can Use The Fax

    User's Guide Faxing 2. Connect the phone device and the EXT. port with a phone cable. Important: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.

  • Page 105: Setting The Fax Header

    User's Guide Faxing ❏ Receive Mode (automatic or manual) ❏ Rings to Answer ❏ DRD Related Information “Setting the Fax Header” on page 105 & “Setting the Dialing Mode” on page 105 & “Setting the Line Type” on page 105 &...
  • Page 106 User's Guide Faxing 3. Select PBX. 4. On the Access Code screen, select Use. 5. Enter the external access code used for your phone system, and then press Done. The access code is stored in the printer. When sending a fax to an outside fax number, enter # (hash) instead of the actual access code.

  • Page 107: Registering Recipients Of Faxes To A Contact List

    User's Guide Faxing 2. Select Fax Settings > Receive Settings > DRD. 3. Select the ring pattern assigned to your fax number. Select On if the setting options are only On and Off. Registering Recipients of Faxes to a Contact List Registering frequently used fax numbers to a contact list allows you to easily send faxes.

  • Page 108: Registration And Backup Of Contacts Using A Computer

    Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 109 User's Guide Faxing Sending Faxes Using the Control Panel 1. Place the originals. Note: You can send up to 100 pages in one transmission; however, depending on the amount of memory remaining, you may not be able to send faxes even with less than 100 pages. 2.

  • Page 110: Various Ways Of Sending Faxes

    User's Guide Faxing Note: ❏ When Direct Send is enabled, you cannot preview. ❏ When the preview screen is left untouched for 20 seconds, the fax is sent automatically. ❏ The image quality of a sent fax may differ from the preview depending on the capability of the recipient's device. Related Information “Placing Originals on the Scanner Glass”...
  • Page 111 User's Guide Faxing 1. Place the originals. 2. Select Fax on the control panel. 3. Specify the recipient. 4. Press Advanced Options, and then select Send Fax Later. 5. Press On, enter the time to send the fax, and then press Done. 6.

  • Page 112: Receiving Faxes

    User's Guide Faxing Related Information “Placing Originals on the Scanner Glass” on page 38 & “Placing Originals on the ADF” on page 36 & “Registering Recipients of Faxes to a Contact List” on page 107 & “Menu Options for Sending a Fax” on page 119 &...

  • Page 113: Receiving Faxes Manually

    User's Guide Faxing “Saving Received Faxes in the Inbox” on page 115 & “Saving Received Faxes in an External Memory Device” on page 116 & “Saving Received Faxes on a Computer” on page 116 & “Menu Options for Print Settings” on page 121 &...

  • Page 114: Receiving Faxes By Polling

    User's Guide Faxing 3. After enabling Remote Receive, enter a two digit code (0 to 9, *, and # can be entered) in the Start Code field. 4. Press Done. Using Remote Receive 1. When the telephone rings, pick up the handset. 2.
  • Page 115 User's Guide Faxing “Saving Received Faxes on a Computer” on page 116 & Saving Received Faxes in the Inbox You can set to save received faxes in the printer's inbox. Up to 100 documents can be saved. If you use this feature, received documents are not automatically printed.

  • Page 116: Saving Received Faxes On A Computer

    User's Guide Faxing 4. To print the document, press , or press and select Print then Delete. To delete the document without printing, press and select Delete. Important: Delete faxes that you have already read or printed. If the printer memory runs out, receiving and sending faxes is disabled.

  • Page 117: Using Other Faxing Features

    User's Guide Faxing First, you need to use FAX Utility to make the setting. Install FAX Utility on the computer. Important: ❏ Set the printer to receive faxes automatically (turn on Auto Answer). ❏ Try not to let your computer enter sleep mode. If the computer is left in sleep mode or if it is turned off, the printer temporarily saves received documents and may result in a memory full error that disables sending and receiving faxes.

  • Page 118: Reprinting Received Faxes

    User's Guide Faxing 2. Select Advanced Options > Fax Report. 3. Select the report you want to print, and then follow the on-screen instructions. Note: You can change the report format. From the home screen, select Setup > Fax Settings > Report Settings, and then change the Attach Image to Report or Report Format settings.

  • Page 119: Menu Options For Sending A Fax

    User's Guide Faxing Menu Options for Sending a Fax Send Settings ❏ Enter Fax Number Manually enter a fax number. ❏ Contacts Select a recipient from the contacts list. You can also add or edit a contact. ❏ Redial Select to redial the last fax number dialed. ❏...

  • Page 120: Menu Options For Fax Setup (Fax Settings)

    User's Guide Faxing Sends a monochrome fax to up to 30 recipients at a time. You can specify the recipients by manually entering the fax number, and/or selecting from a contacts list (speed dial and group dial). Polling Connects to the fax number you entered and receives a fax stored on the fax machine. You can use this option to receive a fax from a fax information service.

  • Page 121: Menu Options For Send Settings

    User's Guide Faxing Menu Options for Send Settings Select the menu on the control panel as described below. Setup > Fax Settings > Send Settings The settings made in this menu become your default settings for sending faxes. For explanations on the setting items, see the fax send options.

  • Page 122: Menu Options For Report Settings

    User's Guide Faxing Reduces large received documents to fit on the paper in the paper source. Reducing may not always be possible depending on the received data. If this is turned off, large documents are printed at their original size on multiple sheets, or a blank second page may be ejected. Collation Stack Prints received documents from the last page (print in descending order) so that the printed documents are stacked in the correct page order.

  • Page 123: Menu Options For Security Settings

    User's Guide Faxing Select the type of phone system to which you have connected the printer. When set to Pulse, you can temporarily switch the dialing mode from pulse to tone by pressing ("T" is entered) while entering numbers on the fax top screen. Depending on the country or region, this setting may not be displayed. Dial Tone Detection Detects a dial tone before starting to dial.
  • Page 124 User's Guide Faxing Checks if the printer is connected to the phone line and ready for fax transmission, and prints the check result on A4 size plain paper.

  • Page 125: Replacing Ink Cartridges

    1. Access the printer driver window. 2. Click Ink Levels on the Main tab. Note: If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 126: Ink Cartridge Handling Precautions

    "XL" indicates a large cartridge. Note: ❏ Not all cartridges are available in all regions. ❏ For users in Europe, visit the following website for information on Epson's ink cartridge yields. http://www.epson.eu/pageyield Ink Cartridge Handling Precautions Read the following instructions before replacing ink cartridges.
  • Page 127 User's Guide Replacing Ink Cartridges ❏ After installing the ink cartridge, the power light continues to flash while the printer is charging ink. Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏...

  • Page 128: Replacing Ink Cartridges

    User's Guide Replacing Ink Cartridges ❏ The ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce high quality printouts, the print head in your printer will be fully charged with ink. This one-off process consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges.
  • Page 129 User's Guide Replacing Ink Cartridges 3. Make sure the cap is facing up, and then remove it. Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 4. Open the scanner unit with the document cover closed.
  • Page 130 User's Guide Replacing Ink Cartridges 5. Push the tab to unlock the ink cartridge holder, and then remove the cartridge diagonally. Important: If you remove the cartridge from the printer for later use or to dispose of it, make sure you put the cap back on the cartridge’s ink supply port to prevent ink from drying out or to prevent surrounding areas from getting smeared by ink.

  • Page 131: Temporarily Printing With Black Ink

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 132: Temporarily Printing With Black Ink - Windows

    User's Guide Replacing Ink Cartridges Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3.

  • Page 133: Temporarily Printing With Black Ink

    User's Guide Replacing Ink Cartridges 5. Select Grayscale. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. 8. Click Print in Black in the window displayed. Related Information “Loading Paper in the Paper Cassette 1”...

  • Page 134: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 135: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, always turn the printer off by pressing the button.

  • Page 136: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. Note: The test pattern may vary by model. 6. Select Clean the Print Head. 7. Follow the on-screen instructions to clean the print head. 8.

  • Page 137: Aligning The Print Head

    User's Guide Maintaining the Printer 5. Follow the on-screen instructions. Related Information “Loading Paper in the Paper Cassette 2” on page 29 & Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Control Panel 1.

  • Page 138: Aligning The Print Head - Mac Os X

    Cleaning the Paper Path When the printouts are smeared or scuffed, clean the roller inside. You cannot use the cleaning sheet that came with Epson paper. Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint.

  • Page 139: Cleaning The Adf

    User's Guide Maintaining the Printer Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured. Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1.
  • Page 140 User's Guide Maintaining the Printer 1. Open the ADF cover. 2. Use a soft, dry, clean cloth to clean the roller and the interior of the ADF, and then close the ADF cover. 3. Open the document cover.
  • Page 141 User's Guide Maintaining the Printer 4. Use a soft, dry, clean cloth to clean the part that is shown in the illustration. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.

  • Page 142: Saving The Power

    User's Guide Maintaining the Printer 6. Use a soft, dry, clean cloth to clean the clear parts on the reverse side of the document mat. 7. Attach the document mat, and then close the document cover. Saving the Power The printer enters sleep mode automatically if no operations are performed for a set period. You can adjust the time before power management is applied.
  • Page 143 User's Guide Maintaining the Printer 4. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply.

  • Page 144: Menu Options For Setup Mode

    User's Guide Menu Options for Setup Mode Menu Options for Setup Mode By selecting Setup on the home screen from the control panel, you can make printer settings or perform printer maintenance. Menu Options for Ink Levels Select the menus on the control panel as described below. Setup >...

  • Page 145: Menu Options For Basic Setup

    User's Guide Menu Options for Setup Mode ❏ Paper Configuration Automatically displays the paper settings screen when paper is loaded. Disable this feature if you always load the same size of paper and you do not want to make paper settings every time you load paper.

  • Page 146: Menu Options For Network Settings

    User's Guide Menu Options for Setup Mode Language Select the display language. Menu Options for Network Settings Select the menus on the control panel as described below. Setup > Network Settings Network Status Displays or prints the network settings and connection status. Wi-Fi Setup See the Network Guide to make the following settings.

  • Page 147: Menu Options For Epson Connect Services

    Select the menus on the control panel as described below. Setup > Epson Connect Services Status Check whether or not the printer is registered and connected to the Epson Connect services. Email Address Check the printer's email address that is registered to the Epson Connect services.

  • Page 148: Menu Options For Home Nw Print Settings

    User's Guide Menu Options for Setup Mode Menu Options for Home NW Print Settings Select the menus on the control panel as described below. Setup > Home NW Print Settings Make print settings for printing from an external device that is connected to a home network. Related Information “Menu Options for Printing from the Control Panel”...

  • Page 149: Menu Options For Firmware Update

    User's Guide Menu Options for Setup Mode All Functions Enables or disables all guidance functions. Clear All Settings Resets the Guide Functions settings to their defaults. Menu Options for Firmware Update Select the menus on the control panel as described below. Setup >...

  • Page 150: Network Service And Software Information

    CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.

  • Page 151: Running Web Config On A Web Browser

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 79 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.

  • Page 152: Windows Printer Driver

    User's Guide Network Service and Software Information Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
  • Page 153 User's Guide Network Service and Software Information You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
  • Page 154 User's Guide Network Service and Software Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.

  • Page 155: Making Operation Settings For The Windows Printer Driver

    Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.

  • Page 156: Guide To Mac Os X Printer Driver

    You can reduce or enlarge the size of the print job to automatically fit the paper size you loaded. Color Matching You can adjust the colors. Color Options When you select EPSON Color Controls from the Color Matching menu, you can select a color correction method.

  • Page 157: Making Operation Settings For The Mac Os X Printer Driver

    Network Service and Software Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 158: Epson Scan (Scanner Driver)

    Epson Event Manager Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.

  • Page 159: Pc-Fax Driver (Fax Driver)

    Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the...

  • Page 160: Epson Print Cd

    Epson Print CD Epson Print CD is an application that allows you to design a CD/DVD label to be printed directly onto a CD/DVD. You can also print a CD/DVD jacket for CD/DVD case. See the application's help for details.

  • Page 161: Epson Software Updater

    Click the start button, and select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.

  • Page 162: Uninstalling Applications - Mac Os X

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 163: Installing Applications

    Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.

  • Page 164: Updating The Printer's Firmware Using The Control Panel

    While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.

  • Page 165: Solving Problems

    The printer's ink pad is nearing the end of its Contact Epson or an authorised Epson service provider to replace the service life. Please contact Epson Support.

  • Page 166: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 167: Removing Jammed Paper

    User's Guide Solving Problems 3. Click EPSON Status Monitor. Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.

  • Page 168: Removing Jammed Paper From Inside The Printer

    User's Guide Solving Problems 4. Align the edges of the paper and slide the edge guides to the edges of the paper. 5. Insert the paper cassette in the printer. Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.

  • Page 169: Removing Jammed Paper From The Rear Cover

    User's Guide Solving Problems Important: Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit. Removing Jammed Paper from the Rear Cover 1. Remove the rear cover.
  • Page 170 User's Guide Solving Problems 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Open the cover of the rear cover. 5. Remove the jammed paper.

  • Page 171: Removing Jammed Paper From The Adf

    User's Guide Solving Problems 6. Close the cover of the rear cover, and then insert the rear cover in the printer. Removing Jammed Paper from the ADF Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured.
  • Page 172 User's Guide Solving Problems 2. Open the document cover. 3. Remove the document mat. 4. Remove the jammed paper. 5. Attach the document mat.

  • Page 173: Paper Does Not Feed Correctly

    User's Guide Solving Problems 6. Close the document cover, and then close the ADF cover. 7. Open the ADF input tray. 8. Remove the jammed paper. 9. Close the ADF input tray. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏...

  • Page 174: Paper Feeds At A Slant

    User's Guide Solving Problems ❏ Load one sheet of paper at a time if you have loaded several sheets of paper. Related Information “Removing Jammed Paper” on page 167 & “Loading Paper in the Paper Cassette 1” on page 25 &...

  • Page 175: Original Does Not Feed In The Adf

    User's Guide Solving Problems Related Information “Loading a CD/DVD” on page 44 & Original Does Not Feed in the ADF ❏ Use originals supported by the ADF. ❏ Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals. ❏...

  • Page 176: Cannot Print From A Computer

    User's Guide Solving Problems Cannot Print from a Computer ❏ Install the printer driver. ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏...

  • Page 177: Printout Problems

    Epson paper. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 178: Print Quality Does Not Improve Even After Aligning The Print Head

    & Images or Photos are Printed in Unexpected Colors The Epson auto photo adjustment setting (PhotoEnhance) is applied by default. Try change the setting. ❏ Control panel Change the Enhance setting from Auto to People, Night Scene, or Landscape. If changing the setting does not work, turn off PhotoEnhance by selecting Enhance Off.

  • Page 179: An Image Of The Reverse Side Of The Original Appears In The Copied Image

    User's Guide Solving Problems ❏ Clean the paper path. ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass.

  • Page 180: Multiple Originals Are Copied Onto A Single Sheet

    User's Guide Solving Problems Multiple Originals are Copied onto a Single Sheet When you place multiple originals on the scanner glass to copy them separately, but they are copied onto a single sheet, place the originals at least 5 mm apart. If the problem continues, place one original at a time. Cannot Print Without Margins Make borderless setting in the print settings.

  • Page 181: Paper Is Smeared Or Scuffed

    User's Guide Solving Problems Related Information “Menu Options for Printer Setup” on page 144 & Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.

  • Page 182: The Printed Image Is Inverted

    User's Guide Solving Problems Related Information “Canceling Printing” on page 84 & The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application. ❏ Windows Clear Mirror Image on the printer driver's More Options tab. ❏...

  • Page 183: Printing Slows Down Dramatically During Continuous Printing

    ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan. ❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.

  • Page 184: Cannot Start Scanning When Using The Control Panel

    ❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN- compliant application. ❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.

  • Page 185: Characters Are Blurred

    & Characters Are Blurred ❏ In Home Mode or Office Mode in EPSON Scan, select Image Option from the Image Adjustments setting, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.

  • Page 186: Scanning Area Or Direction Is Not Correct

    The Scanned Image Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, click Configuration in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON Scan settings. If initialization does not solve the problem uninstall and re-install EPSON Scan.

  • Page 187: Other Scanning Problems

    User's Guide Solving Problems Other Scanning Problems Thumbnail Preview Does Not Work Properly See the EPSON Scan help. Scanning Is Too Slow ❏ Lower the resolution. ❏ Disable Quiet Mode. ❏ Control Panel From the home screen, select Quiet Mode, and then disable it.

  • Page 188: Cannot Send Faxes

    ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.

  • Page 189: Cannot Send Faxes To A Specific Recipient

    User's Guide Solving Problems Related Information “Setting the Fax Header” on page 105 & “Cannot Send or Receive Faxes” on page 187 & Cannot Send Faxes to a Specific Recipient Check the following if you cannot send faxes to a specific recipient due to an error. ❏...

  • Page 190: Memory Full Error Occurs

    User's Guide Solving Problems Memory Full Error Occurs ❏ If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox. ❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the faxes.

  • Page 191: Received Fax Quality Is Poor

    User's Guide Solving Problems Received Fax Quality Is Poor ❏ Enable the ECM setting on the control panel. ❏ Contact the sender and ask them to send at a higher quality mode. ❏ Reprint the received fax. Related Information “Menu Options for Communication” on page 122 &...

  • Page 192: Sender's Fax Number Not Displayed On Received Faxes Or The Number Is Wrong

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. ❏ EPSON Scan Click Configuration, and then enable Quiet Mode on the Other tab.

  • Page 193: Application Is Blocked By A Firewall (For Windows Only)

    User's Guide Solving Problems Related Information “External Storage Device Specifications” on page 197 & “Saving Received Faxes in an External Memory Device” on page 116 & Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel. "?"...

  • Page 194: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 360 Photo black ink nozzles: 180 Color ink nozzles: 180 for each color Weight of Paper Plain Paper 64 to 90 g/m2 (17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area...

  • Page 195: Scanner Specifications

    User's Guide Appendix 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 41.0 mm (1.61 in.) Printable Area for CD/DVD Print quality may decline in the shaded areas due to the printer's mechanism. 18 mm (0.71 in.) 43 mm (1.69 in.) 116 mm (4.57 in.) 120 mm (4.72 in.)

  • Page 196: Fax Specifications

    User's Guide Appendix For External USB Devices and Hi-Speed USB PictBridge Fax Specifications Fax Type Walk-up black and white and color fax capability (ITU-T Super Group 3) Supported Lines Standard analogue telephone lines, PBX (Private Branch Exchange) telephone systems Speed Up to 33.6 kbps Resolution Monochrome...

  • Page 197: Ethernet Specifications

    User's Guide Appendix Ethernet Specifications Standards IEEE802.3i (10BASE-T) IEEE802.3u (100BASE-TX) IEEE802.3az (Energy Efficient Ethernet) Communication Mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full duplex, 100Mbps Half duplex Connector RJ-45 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference. The connected device should comply with IEEE802.3az standards.
  • Page 198 ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) ❏ A device with a built-in USB hub Epson cannot guarantee operations for all externally connected devices. Supported Data Specifications File Format JPEG with the Exif Version 2.3 standard taken by digital cameras DCF...

  • Page 199: Dimensions

    Power off: Approx. 0.4 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.

  • Page 200: System Requirements

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 201: Restrictions On Copying

    TBR21 EN60950-1 For European users We, Seiko Epson Corporation, hereby declare that the following equipment Model is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC: C492D For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.

  • Page 202: Transporting The Printer

    User's Guide Appendix Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.
  • Page 203 User's Guide Appendix 7. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape. 8. Close the scanner unit. 9. Prepare to pack the printer as shown below. 10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder.

  • Page 204: Accessing A Memory Card From A Computer

    User's Guide Appendix Accessing a Memory Card From a Computer You can write or read data on an external storage device such as a memory card that has been inserted in the printer from a computer. Important: ❏ Insert a memory card after removing write protection. ❏...

  • Page 205: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

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