Contents 1 Working on your computer.................6 ..........................6 Safety instructions ....................7 Before working inside your computer ........................7 Turning off your computer .....................8 After working inside your computer 2 Removing and installing components.............. 9 ..........................9 Recommended tools ..............9 Installing the Subscriber Identification Module (SIM) card ..............
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................23 Removing the optional finger print reader board ................24 Installing the optional finger print reader board ........................24 Removing the LED board ........................25 Installing the LED board ...................... 25 Removing the heat sink assembly ......................26 Installing the heat sink assembly ......................
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........................49 Touchpad specifications ..........................50 Battery specifications ........................50 AC Adapter specifications .........................51 Physical specifications ......................51 Environmental specifications 5 Diagnostics......................52 ............52 Enhanced Pre-Boot System Assessment (ePSA) diagnostics ..........................53 Device status lights ..........................54 Battery status lights 6 Contacting Dell....................55...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Before working inside your computer To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that you follow the Safety instructions. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer, see Turning off your computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips #0 screwdriver •...
Removing the Subscriber Identification Module (SIM) card CAUTION: Removing the SIM card when the computer is on may cause data loss or damage the card. Ensure your computer is turned off or the network connections are disabled. Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray. Remove the SIM card from the SIM card tray.
a. Disconnect the battery cable from the connector on the system board [1]. b. Remove the screws that secure the battery to the computer [2]. NOTE: The number of screws will vary depending on the type of battery installed. c. Lift the battery away from the computer [3]. Unroute the cable from the routing channel [1] and remove the cable from the battery [2].
b. Remove the screws that secure the hard drive assembly to the computer [2]. c. Lift the hard drive assembly away from the computer [3]. Removing the hard drive from the hard drive bracket Follow the procedure in Before working inside your computer.
Installing the hard drive into the hard drive bracket Align the screw holders on the hard drive with the screws on the hard drive bracket. Insert the hard drive into the hard drive bracket. Tighten the screws to secure the hard drive to the hard drive bracket. Install the: hard drive assembly battery...
a. Remove the screw that secures the SSD to the computer [1]. b. Slide and lift the SSD from the computer [2]. Installing the optional M.2 SSD Insert the SSD into the connector on the computer. Tighten the screw to secure the SSD to the computer. Install the: battery base cover...
Installing the optional PCIe SSD Insert the SSD clip into the slot on the computer. Tighten the screw to secure the SSD clip to the computer. Remove the adhesive and fix the thermal pad to the slot in the computer. Insert the SSD into the connector on the computer.
base cover battery To remove the WLAN card: a. Remove the screw that secures the metal bracket to the WLAN card [1]. b. Remove the metal bracket [2]. c. Disconnect the WLAN cables from the connectors on the WLAN card [3]. d.
Installing the WWAN card Insert the WWAN card into the slot on the computer. Route the WWAN cables through the routing channel. Connect the WWAN cables to the connectors on the WWAN card. Tighten the screw to secure the WWAN card to the computer Install the: battery base cover...
Installing the power connector port Insert the power connector port into the slot on the computer. Place the metal bracket on the power connector port. Tighten the screw to secure the power connector port to the computer. Route the power connector port cable through the routing channels. Connect the power connector port cable to the connector on the system board.
To remove the keyboard: a. Using a plastic scribe, lift the keyboard trim from the edges to release it from the keyboard [1, 2, b. Remove the screws that secure the keyboard to the computer [4]. c. Lift the keyboard from computer [5]. Installing the keyboard Align the keyboard with the screw holders on the computer.
Removing the display assembly Follow the procedure in Before working inside your computer. Remove the: base cover battery WLAN WWAN To remove the display hinge brackets: a. Remove the screw that secures the display hinge bracket to the computer [1]. b.
Installing the display assembly Place the display assembly to align with the screw holders on the computer. Tighten the screws to secure the display assembly to the computer. Route the display cable through the routing channel and route the antenna cables by pushing it through the hole.
a. Remove the screw and lift the metal bracket [1,2]. b. Disconnect the eDP cable [3]. c. Remove the screws that secure the dock frame to the computer [4]. d. Lift the dock frame from the computer [5]. Installing the dock frame Place the dock frame on the computer and tighten the screws.
c. Remove the screws that secure the SmartCard reader board to the computer [3]. d. Lift the SmartCard reader board from the computer [4]. Installing the optional SmartCard reader board Insert the SmartCard reader board into the slot on the computer. Tighten the screws to secure the SmartCard reader board to the computer.
Installing the optional finger print reader board Insert the finger print reader board into the slot on the computer. Connect the finger print reader cable to the finger print reader board. Place the metal bracket on the finger print reader board and tighten the screw to secure the finger print reader board.
Installing the LED board Insert the LED board into the slot on the computer. Tighten the screw that secures the LED board to the computer. Connect the LED board cable to the connector on the LED board. Install the: dock frame hard drive assembly M.2 SSD PCIe SSD...
Installing the heat sink assembly Place the heat sink assembly on the system board and align it with the screw holders. Tighten the screws to secure the heat sink assembly to the system board. Connect the fan cable to the connector on the system board. Install the: dock frame WWAN...
Installing the coin cell battery Place the coin cell battery into the slot on the system board. Connect the coin cell battery cable to the connector on the system board. Install the: battery base cover Follow the procedure in After working inside your computer.
Installing the speakers Place the speakers into the slots on the computer. Place the LED board. Tighten the screws to secure the LED board to the computer. Route the speaker cable through the retention clips through the routing channel. Connect the speaker cable to the connector on the system board. Install the: dock frame WLAN...
c. Remove the screws that secures system board to the computer [4]. d. Lift the system board from the computer [5]. Installing the system board Align the system board with the screw holders on the computer. Tighten the screws to secure the system board to the computer. Connect the speaker cable to its connector on the system and route the cable through its routing channels.
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. General screen options This section lists the primary hardware features of your computer.
Option Description Memory, Panel Type, Native Resolution, Audio Controller, WiFi Device, WiGig Device, Cellular Device, Bluetooth Device. Battery Displays the battery status and the type of AC adapter connected to the computer. Information Boot Sequence Boot Sequence Allows you to change the order in which the computer attempts to find an operating system.
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Option Description • Disabled • AHCI • RAID On: This option is enabled by default. Drives Allows you to configure the SATA drives on board. All drives are enabled by default. The options are: • SATA-0 • SATA-1 • SATA-2 •...
Option Description Keyboard The Keyboard Backlight with AC option does not affect the main keyboard Backlight with AC illumination feature. Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the backlight is enabled. Touchscreen This option controls to enabled or disabled the touchscreen.
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Option Description Mini Card SSD Allows you to set, change or delete the Mini Card SSD Password. Password NOTE: Successful password changes take effect immediately. Default setting: Not set Strong Password Allows you to enforce the option to always set strong passwords. Default Setting: Enable Strong Password is not selected.
Option Description NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed Default setting: Deactivate CPU XD Support Allows you to enable the Execute Disable mode of the processor. Enable CPU XD Support (default) OROM Keyboard Allows you to set an option to enter the Option ROM Configuration screens using Access...
Option Description • Delete—Deletes the selected key • Reset All Keys—Resets to default setting • Delete All Keys—Deletes all the keys NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings. Intel Software Guard Extensions screen options Option Description...
Option Description • C states Default setting: The option is enabled. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor. • Enable Intel TurboBoost Default setting: The option is enabled. Hyper-Thread Allows you to enable or disable the Hyper-Threading in the processor. Control •...
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Configuration • Standard — Fully charges your battery at a standard rate. • ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default. • Primarily AC use •...
Option Description If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop. NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the Advanced Battery Charge Configuration option. POST Behavior screen options Option Description...
Option Description MEBx Hotkey Allows you to specify whether the MEBx Hotkey function should enable, during the system boot. Default Setting: Enable MEBx Hotkey Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are: •...
Option Description • Bluetooth All the options are enabled by default. NOTE: For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or disabled independently. Wireless Device Allows you to enable or disable the internal wireless devices. Enable •...
For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
Assigning a system password and setup password You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password. NOTE: If the password jumper is disabled, the existing System Password and Setup Password are deleted and you need not provide the system password to log on to the computer.
Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, click or tap Start →...
Camera specifications Feature Specification HD Panel 1366 x 768 pixels Resolution FHD Panel 1920 x 1080 pixels Resolution HD Panel Video 1366 x 768 pixels Resolution (maximum) FHD Panel Video 1920 x 1080 pixels Resolution (maximum) Diagonal viewing 74° angle Communication specifications Features Specification...
Battery specifications Feature Specification Type 62 Whr (4–Cell) Depth 233.00 mm (9.17 inches) Height 7.05 mm (0.27 inch) Width 94.80 mm (3.73 inches) Weight 340 g (0.75 lb) Voltage 7.4 V DC Life span 300 discharge per charge cycles Temperature range Operating •...
Feature Specification Temperature range –40°C to 70°C (–40°F to 158°F) (Non-Operating) Physical specifications Feature Specification Front height 22.65 mm (0.89 inch) Back height 22.65 mm ( 0.89 inch) Width 310.50 mm (12.22 inches) Depth 214.50 mm (8.44 inches) Weight 3.31 lb (1.5 kg) Environmental specifications Temperature Specifications...
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
If you wish to run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test. Select the device from the left pane and click Run Tests If there are any issues, error codes are displayed. Note the error code and contact Dell. Device status lights Table 2. Device status lights Icon...
Battery status lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your amber light and laptop. white light Alternately blinking Temporary battery failure with AC adapter present.
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.